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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Loved my experience. I would have no problem ordering from this company again. My items arrived on time and were not damaged like other companies do.
I was looking for several gifts for family and friends. My experience with Epic Sports has always been good. Products are always top notch.
I'm very disappointed, I have not received over 220 dollars worth of merchandise I ordered the first time, I got a partial order, 4 shirts, Where is the rest of my order I placed on or about May 19 in the total amount of $ 269.29 that you got out of my checking account when I used my debit card ending in 8818! Today I got the second order stuff but missing over 90 percent of my first order also there was noodles packing slip or invoice in either delivery?
The hats were delivered on time and better quality then expected. I'd recommend for anyone looking to get their little league team gear.
Ordered tank tops and they were perfect and true to size loved that they are ombré something new and different to order
Love the fast shipping and quality products! Working all day in these shirts I'm stylish to boot!
My order arrived before my expectations. Can't beat the prices and service. I have been using Epic Sports now for at least 7 years. They are my go to when it need it right now
Very easy to place order, quick shipping. Very impressed with how quickly I got my order. I was initially pleased with my products, branded them and gave them away. Less than 24 hours I started receiving calls about none of the zippers working. Since they are already branded and in different states, there's nothing I could do to fix them other than order from somewhere else and try again. Would try and buy a different product from this company though.
I only wear raglans and epic sports always has me covered with great quality and low prices for my needs..
IT WAS AWESOME! IT WAS QUICK AND EASY AND EVERYTHING I'VE ORDERED HAS BEEN GOOD! ORDERING IS EASY AND THERE'S A LOT TO CHOOSE FROM.
Always great experience ordering from Epic Sports. They have the best products and great service. I will be ordering from them in the future.
Jersey was a see thru material and thin but overall for the price it was decent. Sizing also seem alittle bit off, they do come a size larger
Created, ordered and received in a timely manner with great quality. The fit of the shirts was perfect as well.
Sublimated jerseys were exactly as I expected and printed as I designed on the site. The quality is good, but the sizing is off. The jerseys run very big even though we ordered by the size chart. Definitely recommend sizing down. My only other complaint is the label that's printed on the collar/neck for internal quality control of the order was printed on the outside of some of the collars. Otherwise, the production and shipping was fast!
Placed an order for about $70 and nothing I ordered worked out. Returned everything besides one jaw guard that I had to modify to fit helmet. All was new in original packaging. After it was all said and done I received a refund for $17 and some change. Company is a joke and would not recommend them to anyone.
I received some other customers shipment and it took a long time for me to get the correct order delivered to my home. I took the liberty of sending the wrong shipment to the right customer and never got a thank you from epic. I also had to convince epic that I did this, and also still never received my own shipment. This was not cool and I had to do it all via email which was even more frustrating.
We received our products on time and were very pleased with the quality and the process overall. We will order again in the future for our needs.
Easy ordering, great prices and selection.
Good follow up comms on shipping and delivery confirmation
Ordered custom gear for my 3 year old. Great quality and quick turn! We will continue to order thru Epic Sports!
Received great quailty hats - better than I was expecting honestly. Great experience, easy and received my shipment earlier than expected as well.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!