EpicSports

Product options, prices, delivery... all were great! However I was trying to find volleyball knee pads for my small 11 year-old daughter and had a hard time finding them with your descriptions. Looks like we ended up with Adult Small (even though I filtered on "youth" in my search) and she really needs a Youth Small. For YOUTH knee pads it would be extremely helpful to have a size chart that correlates the knee pad size to the pant size. The quality looks really good though, but it's not worth my hassle to return them.
Thanks,
Michelle

It was very easy to order. My only complaint is the medium was too small, but I ordered based on the sizing chart. I can return and exchange easily, but I have to pay for shipping both ways. That adds $10 onto a $6.89 pair of shorts. There also was not a packing label or receipt included in the shipment. Everyone has been wonderful to deal with, friendly and helpful. However, it's not economical to spend as much on shipping (or more) for a pair of shorts.

I was a bit concerned about some of the web comments regarding the unavailability of customer support. However, I received a quick response as my billing and mailing address was different. I asked about some of the poor reviews and the service agent was very professional and shared relevant info on the size of the company and volume they experience. I ordered a couple of dozen shirts at an amazing price and nice colors. The entire order came in one shipment and within their expressed time line. Understanding that such sites may not always be "seamless" the negative press seems unfair/unwarranted. I will order uniforms from Epic again. Thank you!

I never got the right size for my jersey so I ended up having to wear a too large shirt to my reunion. I called and not only was the representative rude, but so was his supervisor. I am a Corporate Customer Care Supervisor for a very large and well known company and we would have never tolerated this type of treatment towards our customers. Companies must remember when trading these people to represent them, that they instill the fact that the only thing that separates their company from another, is the level of customer care given because it will always be another company that sells the same goods or offers the same service. This has made me not want to ever order again.

This will be my last time shopping with you. When I checked out, I paid the next higher price of shipping to make sure my items were shipped in time. They were late. Then all 3 of the pants were too small even though we measured our children and went by the size chart. Then...when I wanted to return the pants because of a mistake that was NOT our fault, you wanted to make me pay to have them shipped back PLUS restock fees. Your customer service is AWFUL. I called and was on hold for over an hour. Called another time and put in my number to have a call back, no one called me back, then when I finally got a hold of a person, regarding my package being late, I was basically told too bad that my order would not be here on time. I will be telling my other softball friends about my experience with your shop.

Very disappointed. This was the first time I purchased from Epic Sports. I have a lot of friends that use theses socks. We decided to go with Sports Unlimited. Some how my order got returned, they said due to incomplete address and was told I needed to pay an additional $16 to have it resent back out. I've investigated my end an my screenshots to my order I'm good on the address, so i'm hoping this is an honest review. The company did supply a refund.

The quality is good,but the size is off and although one shirt is a extra large feels like a medium, another the same size is quite different in size. Can't figure that out. Sizes are NOT true to form very disappointed.too much of a hassle to measure send photos etc to send back so I just threw in a corner. It is what it is. You can ask for the manager you get nothing. No email return kinda sad. Oh well least today is sunny and nice out..