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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Michael Mendez called me because he noticed the order looked like a previous one I had done, but the print style didn't match. Because of his quick response, a wrong order was caught before it was too late and our team received it's new shirts! Job well done!
Love the products, wish you had more choices in color and sizes of certain styles. There is one issue that I hear from clients and agree, the bags the jackets come in are dirty and greasy and get on the product, I have had some returns because of this grease.
I love my order, it just took long to get my purchase. Other than that I was happy with my order.
I ordered these socks for our JV and Varsity Pop Warner football teams. They worked perfectly and were a very affordable price.
Great buying experience. My son loves his 7 padded football girdle. I tried to buy another, but they were sold out. But I'll for sure get another pair when they are back in stock.
Great transaction with this seller I would recommend this seller.
I was very happy with the correspondence from Epic Sports to make sure everything ordered was correct. I liked the variety of shirts I had to choose from for my coaching staff and settled on the one I wanted. Quick turn around is what I like about Epic and will continue to shop with them in the future.
Extremely satisfied with this transaction. Received item sooner than expected.
From purchase, reviewing items, to final purchase Epic is one of the most pleasant online companies I have dealt with
Had a pair of softball pants that the snap became defective after one wear. Sent a few pictures and they credited them.
I have never had a problem at epic until now and they took care of it.
I can always find what I need for my boys and it ships FAST! Epic has the best prices and the fastest shipping. It's always a pleasure to do business with them. I've never had an issue. I highly recommend them.
I needed equipment for my son at the last minute, and they came through!
There sizes on there bras are not what they clam to be the run a little large on cup sizes
Awesome site. I order team items for sports from here. Dedicated customer.
Great transaction from start to finish. Product and price all as described. Great people to deal with.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!