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EpicSportsReviews 30,211

4.4

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
261
quality
246
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Debra K.
0 reviews
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Great
February 13, 2018

Great. Thank you

Date of experience: February 13, 2018
SHERRIE R.
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They carry 2X in women's shorts
February 13, 2018

They carry 2X in women's shorts- which is difficult to find.

Date of experience: February 13, 2018
ROY E.
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Very easy to order and verify what you ordered
February 13, 2018

Very easy to order and verify what you ordered.

Date of experience: February 13, 2018
Georgia
1 review
0 helpful votes
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Customer Service horrible
February 13, 2018

Ordered many times for my 4 baseball teams... Had some issues in the past, but have had these issues with other vendors too... On my most recent order, I purchased a small quantity of hats for new players (to match my large quantity purchased from them in the fall)... They shipped the wrong hats (Royal blue instead of Navy)... They offered to replace the hats with the correct color, but would not expedite shipping to arrive in time, citing that the profit on this order was too small... If you are outfitting a team and run into problems, expect an lackluster response from them... Only concern is profit, not customer retention... My experience is that other vendors respond with a focus on the customer and own their mistakes... Quite the opposite from Epic...

Date of experience: February 13, 2018
SUNCOAST S.
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On time
February 13, 2018

On time.

Date of experience: February 13, 2018
HALEY K.
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It was good
February 12, 2018

It was good

Date of experience: February 12, 2018
Marshandra S.
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I'm always pleased with my orders
February 12, 2018

I'm always pleased with my orders. The prices are great and I can usually find exactly what I need.

Date of experience: February 12, 2018
MARY S.
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Got my order with in days, would order again
February 12, 2018

Got my order with in days, would order again.

Date of experience: February 12, 2018
MICHAEL M.
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Had the product that my team wanted and had a way to get team orders. Win win

Date of experience: February 12, 2018
Jesse D.
2 reviews
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Excellent quality, service and prompt delivery of our Richardson 112 snap backs. Our business would highly recommend using Epic Sports for any of your companies apparel needs. They keep us coming back every time! Thank you, Epic Sports!

Date of experience: February 12, 2018
SUSAN C.
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I ordered a shirt and paid for 2-day delivery and didn't receive it until 8 Days Later I no longer need the product and I'm returning it and now I have to pay for shipping to return a product that I didn't receive on time. Why do you offer two and three day shipping for over $11 if it's not going to get to my home on time? And I feel it's unfair that I have to pay for the return shipping. I would not recommend your website to anybody at any given time

Date of experience: February 12, 2018
Joe L.
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Every deliverable was completed on time and/or prior to scheduled date.

Date of experience: February 12, 2018
AARON W.
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Fast easy service
February 12, 2018

Fast easy service

Date of experience: February 12, 2018
Sean S.
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I love using epic sports
February 12, 2018

I love using epic sports

Date of experience: February 12, 2018
VERNON R.
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Received the product I ordered and in a timely manner.

Date of experience: February 12, 2018
Brooke M.
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Delivery is fast
February 12, 2018

Delivery is fast.

Date of experience: February 12, 2018
KRYSTAL R.
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I ordered 2 they work great
February 12, 2018

I ordered 2 they work great

Date of experience: February 12, 2018
TODD A.
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Products were as expected and delivered in a timely manner

Date of experience: February 12, 2018
GARY P.
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Had to substitute a different color for a product I ordered.

Date of experience: February 12, 2018
MIRANDA W.
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Prices were good
February 12, 2018

Prices were good. Products were good.

Date of experience: February 12, 2018