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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything was great. Received product on time! No unexpected issues. My team was happy and so am I. Can't wait to order something else. Thanks! #SLDS
Good, just took too long for delivery.
The hats that i received said they were super stretch but to me they were so small it was hard to tell if we could fit it on an adult our customer was dissatisfied and so were we.
I received the mdse. That I ordered, but wanted to exchange for size. Called twice to get an RMA (return merchandise authorization) so that I could exchange for size and I can't get through. I left messages and have yet to receive a return call as they promised. There customer service for returns in totally inadequate.
Great products and reliable and friendly service. Products were exactly as I ordered and the quality was excellent.
Thank you for the order that arrived promptly! Our volleyball girls will use these "elite style" socks for a volleyball tournament.
Ordering process was fine and I received the product in no time. However, I cant wear the product, because it is see through. Not enough information was given on the site to help me understand what I was buying and because it is a close out color, I cant return the product. Lesson learned and I will probably just stay with Nike/Reebok/UnderAmour in the future. One and done.
This order was fine but i called about 2 items from a previous order and i have not got a response yet.
The item was not an adult size so it's way too small... I'm looking to order 40 or 50 of these and decided to get a sample... glad I didn't place the big order
Very easy to pay! I love the card scanning feature!
Quick delivery, but charged my credit card twice. Brought it to the attention of Adam. Now waiting 2-3 for a reversal of charges. Please follow up with me.
Great overall experience, would recommend to a friend.
SERVICE WAS GREAT
Fast shipping and a good price. Perfect!
Very good process.
Always easy transactions
Ordered for grandson.
I was pleased with all aspects of my ordering experience.7
Product arrived on time and was what I expected.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!