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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipment arrived as expected, item is in excellent condition. Thank you!
Fast and Easy! Thank you!
Received way before delivery date
Quick delivery and nice quality product.
Great service..
Service and quality are great. I would love for you to have more free shipping.
Orders take forever to ship. Sometimes it takes a couple weeks to receive items so i have to order from other vendors if needing an item within a week
Very good experience but the delivery time was 3 days late...
The customer reviews were helpful in deciding what size to order
Items came very quickly.
Good!
AWESOME, AFFORDABLE, AND FAST!
Great company, love the service, excellent product excellent product.
It is easy to shop for the cheaper or chespiest price on items you want.
After placing my order I received emails with updates to my order all the way to delivery. Epic Sports really cared about my business.
Good quality shirts, Significantly smaller than standard youth sizes. Epic didn't make them so not their fault, but could have been more clearly described.
None
Product already returned for credit... product reportedly was a replacement for Jaypro winch... your online product specs were not detailed enough... never stating the length of the nylon strap which was only 4 feet longs (which is not nearly long enough)... The Jaypro winch that I was replacing has an 11 foot strap.
Not satisfied that I had to pay $30 shipping cost to return a product that is not the replacement it was advertised for.
Very easy to pick what I wanted and pay for it...even on a weekend!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!