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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to naviagte
Prices are great but shipping is expensive.
Quick easy, flexible customization
Wish there was more faunt choices. Had to go with block because we wanted more than one letter capitalized.
Great, quality products!
Thanks for an easy shopping experience!
Thank you for my order coming very quickly. Will be putting our design on the teams jerseys, and will be able to play ball soon!
My customers love the hats.
I have several name brand warm ups but the pants are always too short. These pants are actually long enough I can wear the pants correct and they are still long enough. I will be ordering more.
Excellent service.
Great pricing
Easy ordering, great prices, size was correct. Fast delivery. Will recommend Epic Sports.
Great quality shirts for an extremely reasonable price!
Very easy to navigate the site. Had every color imaginable available, which is more then a lot of other sites. Great Prices!
Loved receiving my order ahead of scheduled time.
I received my 5 pairs of baseball pants and batting gloves as expected on paid shipping date by mid-day, and not during the evening. Also, the Wilson ball pants were individually wrapped, in which was a first for my past purchases. It could just be they were Wilsons.
Thanks, Epic Sports!
Affordable bra with great support!
Quick and easy ordering, great prices. Second time ordering from epic. Their products are top quality and a great value.
Everything went great until I realized there was a shipping fee for standard shipping. After spending over $400 on uniforms I would think standard shipping would be free...
Very easy and convenient, the product is satisfactory and delivery time was less time then stated
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!