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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great product, shipping came in a day early! Very easy to set up and pay with Epic sports.
Very satisfied with the purchased. Ordering online was easy and fast.
The sock have a thick sock bed and tight around the calf. But they should be perfect for the 8u softball team. My kids love them and will look great and feel good too.
Your prices are great and your service is awesome
I thought the shipping price was very high for what I bought
Great shopping experience!
Buy from here every year.
Very slow
Aways have a good experience with Epic Sports
I order from epic frequently and I am always satisfied with the products, customer service, and shipping. I just wish they would send coupons every so often to frequent shoppers.
Lots of options and selections for prices, styles and sizes.
It was fast and easy! Found what I was looking for in a matter of minutes!
F
Smooth and easy shopping experience!
The products were everything I thought they'd be, great quality, great price and great shipping time. I would highly recommend Epic Sports to ANYONE!
Price is great, everything arrived early, quality products as well. The sizing on the pants was a bit off. Id say that from the manufacturer not Epic. I think a serious review of how the pants are sized is needed; particularly the inseam. Other than the sizing everything was great.
Quick fast service and delivery.
Nine year old boy plays 1st base. Loves the glove! Still breaking it in but has high hopes. Hasn't missed a catch.
Great service and shipping
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!