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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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This is a fantastic site that I wish I knew about sooner, I am a youth soccer coach and have ordered quite a bit now that I know this site and have sent your details out to our youth soccer program for other coaches. The prices are great and great quality items. Very happy with my shopping experience.
The shipping is a little pricey, but overall my experience was great
Product was exactly what I was looking for and looks sharp, delivery little longer than I wanted but not a big problem
We got it long before the estimated delivery date, great service! I will definitely purchase from epic again!
The prices are great! Good quality merchandise and it ships quickly. I will recommend Epic to other team members.
Great
If you have an issue with any missing item on your order... consider your money lost. I was missing a shirt for my team member sent in an email to advised of issue. I sent a picture of the items I received as asked by agent Rachel. All just to get a "we sent all items" and they will not be responsible for the item missed. I ve never had an issue with them as I have ordered plenty of items.
Outstanding quality, price, and delivery speed. Best shopping opportunity for this item on the internet. I will be back
Good prices. Good selection
Great so far
Fun socks for VB team
My overall experience with Epic Sports has been wonderful. The website is easy to navigate. Customer Service is very helpful and quick to respond if you have questions. Shipping is super fast. Quality of products is unbeatable.
Just received my 2nd set of jerseys and I love them! Fast printing and shipping and can't beat the price!
I received very good service
Great timing
Great selection and prices
Great price and timely shipping
Easy sight to maneuver on.
Great service!
Too much of a price jump on the fielders mask
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!