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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Overall great experience - I appreciate the detailed info available regarding stock and leadtimes
Real easy. Products were good quality and I was very happy to find size 4x on your site. I will be ordering again for my son.
I ordered black shorts that are beyond sheer. I asked for a refund. I was told I cant get refund for shipping and I have to pay for return shipping. This place is a scam. Do not order here! Ill be disputing with my credit card company.
Fast, quality merchandise, cheap. Two items were mis-sized and can't be returned, or used. Will have to donate them. The rest more than made up for it...
Easy use and good selection
Epic is my go to site for sports apparel and equipment. I did have an issue with my last order, but Epic cleared it up and made it right. Great customer service. I'm back shopping again this morning. Thanks Epic; you've got a loyal fan for life.
Way to high shipping cost
Great price and speedy delivery.
Quality product with exceptionally reasonable prices. Shipment arrived before the anticipated date and within three days of ordering.
I did not receive it yet, prices are awesome, but didn't get the products yet...
Have not received order yet... want to order some more items but I'm waiting for this shipment to come to make sure that were satisfied
Great items. The items that I ordered were delivered in small packages and received it very fast! I ordered two shirts and they were true to size! Will buy again!
I like what I.got..
Great prices, exactly what I was looking for
Product came before expected
I am a return shopper and again very pleased with my shopping experiences at Epic Sports. The quality, no damage packaging, affordability, timely shipment and overall customer service all fit into the Class "A" category.
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This business is unresponsive to their customers needs, and the shipping is EXTREMELY slow. I've emailed and called Epic on several occasions trying to cancel an order placed the day before and I can't get them to cancel the order or at least follow up with the status of my request. If you call their customer service number, good luck speaking to someone within a half hour, and more importantly someone that will resolve your issues. I will NEVER buy anything from Epic again. I also believe they generate fake reviews online.
Shipping was very fast with this order. It went out quickly and the method of delivery was very quick.
The Price was cheap and delivery was on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!