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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Awesome, just what i needed for wrestling camp
This is my second order with Epic, the first order arrived perfectly and many days ahead of the estimated arrival date, easy website to navigate, I told my co workers about this Epic company
Overall great, received on time for our St. Patrick tournament.
Na
The Epic Team excels! Quick and easy to order and receive, I highly recommend this company. Excellent customer service and responses. Patience and due diligence.
The experience of the ordering of the Ice 20 was very easy. Im looking@ the Wheeler dealer soft toss machine & if I decide to you guys will be the first choice of mine for this product.
Though I was very happy with the price and speed of delivery, the color of the product was different (greenish) from what I expected (yellow).
Great
No issues on othering my wind breaker pullover. Good products and fit well.
Always a pleasure shopping with Epic!
Easy ordering but shipment delayed without reason.
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Great prices and product!
The item was delivered on time, the quality is excellent and the price too
Horrible. I received used, dirty clothes, clothing that was 3xs too small & face pads instead of a face mask
Everything was great from the price to shipping
The socks were great for the team and everyone loved them!
Very fast service and came looking even better in person.
I ordered the size "J" Gamecock tire cover. The cover looks great and fits perfectly over our travel trailer spare tire.
Shopping was easy - free shipping would have been better!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!