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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast delivery. Item arrived just as ut was described. Thanks!
Easy to find what i needed, and checkout was straightforward also. Appreciated not needing to create yet another login to shop at this site. Would shop again.
Very satisfied with both quality and price of all items I received
Fast and easy! Low shipping costs.
Always great prices for the small school to afford, with quick service! We received it on the date you said, the night before our first AAU tournament. We looked real sharp on the court! Thank-you
Fast shipping! They came separate, but all on the same day. Best value for the price, no one beats their price. I will order again.
Absolutely wonderful to work with
Extremely easy
Nice...Aloha
This website was very easy to navigate and made my purchase easier.
As a high school coach and president of are community rec league association I will never recommend anyone using this company. I ordered 24 royal blue wristbands, I received 22 navy one royal and one black wristband. I paid quite a bit extra for overnight shipping which I received two days later. Brendan Voce *******211
Quick easy and got to me in good time.
Great experience. Already our second time ordering and have recommended to all of our son's teammate's parents!
Fast, easy to use, great communication.
Excellent selections and price
Everything went well.
Product was a great value and arrived on time.
Happy with my experience but my children were even more happy! Thank you!
Did not receive
One of the garments, a Devon and Jones grape colored vest, had an area that was pilled, indicating that it had been scratched or there was sticker residue that could not be removed.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!