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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Huge selection and easy checkout.
Great products. Got my order the next day.
Sales representative by the name of Sandy was extremely rude to me when I called to get tracking info on the order that I had placed. She basically hung up on me to end the call. If you want to be treated like a dog, Epic Sports is for you.
It rubs you the wrong way when you're disrespected by the people whom you spend money with.
You guys are awesome. Thx for making my life just that much easier. I have ordered through Epic several times and every time you guys came through for me and my three high school baseball players.
Mike Yancey
Phoenix AZ
Wish free shipping or a shipping discount was available if spending a certain amount... but they are good prices... and good quality products.
This order shipped quickly with no problems.
Needed shirts to customize for a tennis team. Very pleased with the shirts and material.
I ordered over $100 worth of stuff and all the hats fit as should. But the clothes didn't at all. Softball pants for my daughter WAY too small. Coaching shirt leave pull overs for me WAY too big, more like a dress. Not happy.
Epic does a great job of getting your orders at low prices. For programs like mine, this is an essential part of what we are able to do.
Inexpensive way to suppliment small school sports. Quick shipping, good product. Shipped directly to my house, and the e-receipt was easy to forward to billing.
Great business many choices and great prices... excellent customer service... easy online shopping and fast shipping process... everything was just amazing
Great experience...very quick and easy
Large order and advised that shipment scheduled to arrive on March 12. No shipment and spent hours on hold for a customer service rep. Never did get to speak with a rep. No tracking number no nothing from this company. I want my merchandise or a full refund. They do not respond to emails and clearly do not answer the phone.
I missed the sale
It's was what I ordered with an amazing deal for the price and it got there on time. Very pleased.
Great Prices, quick Delivery.
Best Price Always
Was pleasantly surprised at what was available to fill the teams needs.
Sweet
Quality product -- fast service!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!