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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you. Great stuff
The shirt and hat I ordered were the perfect color for what we needed and the material felt great and was comfortable. Unfortunately, the sizes run very big. My son usually wears a 6/7 in dri-fit type shirts and they are very fitted so I ordered a small and it was huge. So order a size or two smaller than you normally wear. I did contact customer service and they were very helpful and sent me quick directions on how to return the shirt but since it was only 1 shirt and so inexpensive we just made it work.
Just a reorder of a uniform for a new kid
Prices are great. Products are quality. Shipping time is wonderful! Will definitely order again!
The girls LOVED the softball bags. The bags were very nicely made. Will order again for sure!
A
Shipping was a little slow
Great prices for quality products, I will deffinetly be using epic sports from now on
Paid extra to get it sooner and it arrives a day later
The shirts fit as expected and look great.
Had one of the worst customer service experience with a Manager named Rachel, I asked for a refund or credit on my order which was late, and I received a run around and given the option to just return the items whenever I receive them.
Great price. Great Service. Fast Free Delivery!
Fast, easy and loved your product
I continue to buy due to your prices and fast shipping. I have no complaints what so ever!
Easy site to use and order from
Everything went well.
Easy to order and was shipped fast!
Straight forward, easy to find products.
Easy to find items on your site
Many opportunities to find items that are great to use for the sports that I participate in.
Great shopping experience, love the Products ordered and shipping was fast! Will most definitely be ordering again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!