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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Even though my order was incorrect, it was quickly resolved with no issues.
I appreciate the easy process of ordering and friendly representative who helped when my order was not correct.
Would definitely recommend ordering from Epic Sports.
Price is was affordable, shipping was great.
Best part was my order was received before the arrival date.
EPIC SPORTS IS THE BEST FOR ONLINE SHOPPERS
Well the red hats I ordered wasn't the exact red of our sports softball team. But for the lack of team I ended up keeping them anyways. But everything else was great
The goal glove sizing was super off. I measured my daughter's hands and her gloves she got were way too big.
Great deals and the site is easy to use. There could be a little more clarity when choosing sizes. A 'Girls' Large is more like a small child and not fit for a pre-teen.
Great
I ordered 2 hats and they did not fit right so I sent them back at my expense and have not got any word that they received them or credited them to my credit card
Love shopping at Epic Sports.
Again I received just what I ordered in a quick turn around from order date to receiving my uniform. Color matched up with the others I have ordered and everything was back to normal for our team. A can't miss home run place to do business! Thanks Again...
Items didn't make it on time for my son's tournament
Great and easy way to order basketball jerseys last minute. Customer service was great with any questions I had.
So far so good
Epic Sports provided the gear I purchased on time and in great condition. Thank you Epic Sports
Great Place! Third time ordering here.
Very good prices I had to return an item and was not pleased with the restocking fee charged
Only place that has all sizes available. Used epic sports before and always satisfied
The items and prices were what I was looking for and the sizes were accurate unlike items ive purchased from other places in the past.
Went smooth. Not sure on quality of products yet. We haven't used them.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!