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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quality products at affordable prices and fast shipping. I have referred to many friends that will possibly be ordering products from Epic
The website was easy to use. Great variety of colors and sizes. Items I ordered were very good quality. Will shop at EpicSports.com.
Didn't cost an arm and a leg to stock up on basketball shorts for daughter. Nice quality. Quick delivery. Awesome deals. Will shop here first.
I thought the helmet I ordered was going to be Matte Black and was shipped as molded black. I returned it and lost $29 in shipping and restocking fees.
I was disappointed because the color in the pictures was not the color of the actual product. It looks like the color is grey in the pictures and it turned out to be white.
Very good!
Was skeptical because of some bad reviews. But got my spurs bedding set with fast shipping and paid about 40% off to what other stores charge. Im a Happy buyer.
Like the product, shirts, great price and selection, but some came stained, washed them but they didnt come clean. E-mailed them but got no response so I called them. 2 hours later they called back but not very apologetic. Wont recommend.
Very easy to order. Product came in a timely manner and was undamaged. Easy to track delivery from the tracking number given.
Like the selection of colors
One shirt was stained besides that everything was great
By far the best deals ever. It was so easy to order all my items. I received my items within two days that was awesome
The watch came broken. It was opened inside of the box. I need information on returning it.
I also paid for shipping to arrive on Wednesday. It did not
Took time to ask where I wanted the benches rather than choosing a spot and putting it down. All pieces were there, and in excellent shape.
Very pleasent experience
Good quality and fast shipment
Great prices and order was shipped very quickly.
Easy to find what I was looking for online.
I continue to bring my business back every season do to the excellent service I receive each time I place an order for my team.
My shipment arrived in a timely manner and I was able to track it with ease. Happy with everything...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!