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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great hat only store that had it great place to shop prices are great
Received incorrect items. I left phone number to call me back. It took four hours for a return phone call. By that time, I had called back and been on hold for 45 minutes when I received the call back.
Absolutely the best company for blank shirt items. Website is easy to use, customer service is great, prices can't be beat and delivery is very timely. Would not go elsewhere unless they don't have what I am seeking.
Thank you very much.
Nancy
Good value and quality
Will order again if needed.
Ordered shirts and hats from epic sports for my softball team. Received my order like a week earlier than the predicted delivery time...which was awesome! Everybody on my team is really impressed with our uniforms, especially for the price I paid. Great stuff at epicsports.com will definitely be back for future purchases.
Worked great
Getting some products either take a longer time or are out of stock. Some items have different interpretations of sizes.
Epic Sports has the best prices on baseball apparel/gear!
Ordered 10 shirts and only received one. Contacted shipper and they said they entered the order wrong and shipped out the other nine shirts.
I ordered soccer backpacks with embroidery. The are so cute. I kids love them too!
Fantastic deals with slow and expensive shipping...
Great product. Shipping was a little slow. It took 10 days to receive my shipment
I won't be ordering from this company again.
I was satisfied with the service. The embroidery on my product was of excellent quality and the price was extremely reasonable. The only problem I had was with the size. I ordered a 3x shirt, but I actually wear a 2x or close to a 1x. The shirt was very tight on me. Other than that I would recommend the services and products.
Found shirts for a great price, with the team colors we wanted, and received the product in a very reasonable time. Will order from Epic sports again.
My team loves our socks, and we loved the price even more! The shipping was really fast and convenient.
Amazing choices and prices, thank you epic sports for saving us time and money
Still waiting to receive 5 shirts I ordered on February 22,2018. This co has been horrible lately. Someone said they was gonna follow up with me about my order and still hasn't.
I received my order on the estimated delivery date and am happy with the product! I will for sure be ordering again in the future.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!