On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
B
Love the prices and great customer service
I have always had a great experience with epicsports! I will continue to use them for all my sports needs!
Love the prices and the quality. However the jerseys I ordered ran WAY smaller than I thought. Over half of them will not be able to be used. Plus being a closeout item, I can't return them.
Was fast and easy!
The price was great, but the shipping fee was more then the item bought. The item I ordered was a little big and I would of ordered another size, but I don't want to pay the high shipping price.
Good service! Got my order quick!
We ordered to try to get before the tournament but weren't really expecting it to since it was so last minute, but it arrived super fast and we had it for the tournament! And the shirts were perfect! Thank you!
High delivery cost
Very easy to shop, however, i am disappointed with delivery time. I paid for expedited shipping and did not receive items as requested. I had to send two emails before the items arrived.
From time of purchase to delivery was good. My order was correct and packaged well.
Good
We use you every season love it
Really quick and really easy.
I knew what I wanted and was able to find it quickly.
GREAT TO DEAL WITH
Love UPS shipping
The pants are very nice
Fast simple cheap
Bought for my 3 yr old grandson who is starting soccer. He loves it!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!