EpicSports

Well the prices are great but I was giving an estimate time of arrival which I get is just an estimate but just because it did not make it by that date I cannot get another date of when the plan of it arriving will be there's reasons people order things by certain dates usually because we have games and need the uniforms by those times I ordered on September 4th and I am still waiting on this order we have played two games and have not had uniforms to play them in I'm just very unhappy with the process and the overall communication with workers not being able to tell me a date on when I will receive my package because even before the arrival date was not met my package was still saying processed which means that it is being packaged and and waiting for pickup from the warehouse and now a week later somehow it is still being processed and waiting for pickup so I really don't believe the process that it is telling me when I type in my order number I'm just unsatisfied and I highly recommend ordering at least a month or so out if you want your shipment on time they give you five or six different options for certain dates to have them buy if you pay a select amount of money and I chose the middle option and I don't know why they give those options because they definitely do not try to meet those dates I'm just unhappy and I'm still waiting for my package I can only pray that the uniforms turn out right so I don't have to go through another issue.

The problem was if your product didn't fit or wrong color, you would have to pay for returned back to Epic and then reorder and purchased whatever items you need in order to received them and Epic will refund you back a portions of your first purchased order money. I'm not understanding why the company{Epic Sport} doesn't want to except their merchandise back without reordering again? They need to reconsidered their returning policy and be fair with the consumer(s). Overall they have great merchandise!

Thank You Kindly!

It seems sizing of baseball pants varies drastically between brands making it difficult to order online without trying on first. 2 different brands of size L ordered and one brand was too small the other too big. One brand we currently have a size M of and they are tight so it seemed reasonable a L would be bigger and they were not. Not Epic Sports fault, just frustrating. Otherwise ordering was easy and email updates of order progress were great.

I placed an order for jerseys we needed for in upcoming trip. I ordered them with 3 day expedited shipping because we needed them for a trip we were taking 10 days later. While on the website I thought I might as well check out what else they had since I was paying over $17 for shipping anyways. I found a little jacket for $4 for my son and added it to the order. Well the order didnt arrive until AFTER we left for our trip so I not only had to scramble last minute to try to find ANYTHING that would work for our groups shirts 2 days before we left, but then I come home to find that now I have to PAY to return these unusable jerseys that were Epics mistake, but now I am also paying nearly $11 for a $4 jacket that I just threw into my order as an impulse buy. When I called Jose the "customer service" rep, he accused me of just trying to get my order for free. No, I just want to return the entire order and try to forget ever dealing with this mess of a company! So now not only am I paying $15 for a jacket I didnt need, but I am also paying for the return shipping on the jerseys that they screwed up on getting to me. This entire ordeal was a mess and i will NEVER order from this company again.

The prices were great however the delivery not so much. I paid for 3 day. I was explained that it
May not arrive on the day quoted. I asked why and was told 'well there are issue that may occur out of our control'. My mistake for assuming that would be with a third party, not you very own company shipping late. When I called in today, I was told we are not same day shipping. I placed my order Thursday morning but it did not ship till Monday. So instead of receiving on Wednesday it won't be till Thursday.: (