Overview
EpicSports has a rating of 4.5 stars from 29,807 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
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Ordered shorts for summer for my three boys and received them in a decent time, they all fit well and the price was great! Thank you!
I am very satisfied with my purchase, it arrive on time and the quality of the shirt was exceptional. Will definitely buy more in the future.
Not thrilled with the shipping costs. Was directed here through Amazon where I have Prime which gives me free shipping. Shipping took a little longer than I thought but items arrived in good condition and as advertised. Will be ordering more items in the future.
Overall experience was good. I thought the length of time it took to ship the products was long but they did arrive when estimated by Epic Sports. The quality of the shirts and hats were higher than expected. My son was happy with his gift.
Searching for items should be more forgiving, i.e., provide a larger group of results. Checkout process is somewhat irritating in that if you decide to make a change to any part of the information you almost have to start over again.
My order was received in a reasonable time frame. However, one of the items was the wrong size. Customer service made it right with me. I would give them a 5 star, but it takes 2 days for them to reply.
The item ordered arrived damaged. I have contacted customer service in writing as they request and have not received any response as of yet. Ordered two benches, the flat aluminium pieces arrived gouged by what appear to be fork lift tongs.
As a high school coach and president of are community rec league association I will never recommend anyone using this company. I ordered 24 royal blue wristbands, I received 22 navy one royal and one black wristband. I paid quite a bit extra for overnight shipping which I received two days later. Brendan Voce *******211
Easy to navigate the website - prices are absolutely the lowest I have ever seen; yet the quality of the baseball cap is excellent - delivery was fast - would purchase other items from this site and would recommend to my friends, as well.
Overall experience was ok!.Shipping time was terrible!.I didn't receive my order till about a month later after purchasing. But after I sent an email stating my concern it was immediately shipped out and the shirts are awesome.Great quality and fantastic price!
Unfortunately the pants didn't fit, and after several times trying to call for a return authorization and finding out there was a 20 minute wait, I finally got smart and chose the call-back option. Should have done that from the start because someone called me back and was quick and professional about authorizing my return.
I feel that UPS leaves stuff sitting way to long and would be better service company if they moved product 7 days a week. I was also unhappy with the fact that after charging my account it took 4 days to ship! If this is standard then it needs to be posted in the listing!
The entire process from ordering to delivery was easy and fast. Items ordered are of good quality and feel great! Will definitely order again and soon! Even though I chose the cheapest shipping option, the items came back faster than anticipated.
I think it's great and I'm grateful that I got a promotional email that let me discover your corporation, because around the same time what I was looking for you showed up and had, so thank you. Will buy from again.
Only one issue I thought the Pacific Headwear hats were completely blank, their logo on the back doesnt help us, so Ill be sure never to order them again, but the other hats are perfect
Great price on turf shoes for refereeing soccer. Cannot find women's turf shoes, and men's shoes generally do not come in a small enough size. First time I've seen a men's size 6, which is still a tad big, but much better than than kid's turf shoes I've been using that don't provide any support. I'm please with the shoes and to get for about $35 with shipping was a very good deal.
Very happy with product, delivery time & ease of purchase... the only negative I have, is all of the advertising I received after visiting the website & looking at the products offered... now everywhere I go online, I have epic sports ads following me - even after the purchase... it's pretty annoying! Otherwise, was great doing business with epic again, will most likely continue to use them when in the market for their products!
Compression shorts were very thin and will not compress a thing. I ordered a large based on the size chart, but they literally fall off of me when I put them on. I tried to call customer service and they said that because they are a close out, they only thing they can do is review it, if I take pictures of the shorts with a ruler, etc...not worth my time! I just put the 3 pair that I bought in the Good Will bag. Lesson learned...stick with the brick and mortar stores!
I ordered 25 shirts from Epic Sports in three different orders. (all within one week) All the shirts were prepackaged. Noticed one was missing. Contacted customer service, while not very polite, they did send the missing shirt. Blamed it on their distributor. Checked all the shirts before bringing them to my embroiderer. Again, all prepackaged and all folded looked exactly the same. Received shirts back from embroiderer and while sorting noticed two of the shirts were not what I ordered. They were Texas Shirts and not US Shirts. Called customer service. Got no where with customer service agent. Asked to speak to Supervisor. Was put on hold for about 10 minutes. Supervisor Ryan, while admitting it was their fault (actually the distributor's fault) I had to remind him I did not purchased from distributor, I purchased from Epic Sports. Ryan was very unprofessional and rude. Blamed me then blamed my embroider. Appears to me they slipped in some Texas shirts to get rid of them. Explained how or why would I have thought they slipped in a different shirt? All the prepackaged shirts looked the same. Why would I think to look for something different? Again, Supervisor Ryan very rude and offered no solutions, basically just said I damaged the shirts by having them embroidered. As a business owner, I would be appalled to find out one of my people treated a customer poorly. Will not be doing business with Epic Sports again. (my solution, if not just replacing the shirts would have been to offer two replacement shirts at cost and quick ship. No loss on their part, showed some effort and problem resolved) Bad business.
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- Wichita, KS, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members