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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I'm very pleased with the quality and price of these jerseys. It's exactly what we needed for the family to wear at our 50th wedding anniversary cruise.
I've never had a problem with Epic but this time my order was very delayed. I guess it's understandable cuz it was close to Christmas but that is why I placed my order in November.
The attention and service along with the quality and pricing is their winning combination.
The epic balls looked great and the girls seems to like them.
Good product. Reasonably priced. Received it in just a few days.
I love to order sports shirts from Epic, my only concern is that when I get the closeouts my size is usually gone. I always manage to get something of value.
Shirt quality was perfect but the name and numbers ironed on were less than good quality. They seemed to distort the shirt leaving it a wrinkled mess.
Arrived faster than expected. No issues with order.
Ordered jerseys for a basketball tournament and they came quickly!
I don't expect anything different but good service...Never disappointed!
I received my order quickly and just as ordered - exactly what I needed.
The windbreaker is exactly what I wanted. And it was delivered on time and for a good price. It is made of a durable material and it zips up right to the chin for max protection. I like the big pockets, too. And the yellow color I got practically glows in the dark. All in all, a very good experience.
Convenient with lots of choices and good prices. Quality is pretty good, and the shipping is pretty fast. A bit expensive to ship, but that is how it is these days.
Surprisingly good quality, Fast, reliable has has worn well. True to size
Ordered printed merchandise for a fundraiser function and needed it by a certain date and when placing order it dad that it would arrive prior to that date but it actually arrived a week later and now that merchandise has no use!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!