I placed my order 19 days ago on 1/23/2020, it's still not shipped, but they already charged my credit card! I wrote email to ask for order status, there is no response, i also called their customer service, 30 minutes past, no one answered it.
This company should have warned people if they couldn't keep to their 2 day shipping guarantee. It's been almost 2 weeks since I placed my order and there's been zero communication since my payment was processed. I've reached out multiple times via email & the help chat on their website. The product I ordered is now out of stock everywhere else I could've bought it two weeks ago. This is completely unacceptable when people's livelihoods are at stake.
Ernie R, we understand your frustration and genuinely apologize for the experience you have had. The market has seen unprecedented demand for safety & health products related to Coronavirus Protection, but that is no excuse. We recognize we need to be better than we have been. Can you provide your order number here and we will make it a priority to contact you regarding this - EnviroSafety.com/Order-Status
I ordered some product 2 days ago. No email response. Only an automated message from 866 number (electronic voice). Price is good but shipping price is very high. My issue though is only getting a pop-up window that says THANK YOU FOR YOUR PURCHASE! With an order number.
Hi Alan
To confirm, what was the web address of the site where you placed the order? Because our toll free number is an 800# not an 866# so I want to be sure you were on our actual site - envirosafetyproducts.com. If yes, please call us at 1-800-637-6606 or email us via contactus at envirosafety dot com. We will certainly take care of this for you!
- Chris
Quick and efficient service. Easy to use the website. I have purchased items via the website two times so far and will again. In short, a positive experience.
Hi
First I would like to thank "SEAN CLARK". Bigtime...!
No one understands about "Ethics" in the middle of all this chaos.
After this ordeal which I needed this part because I use this mask on a daily basis for work. I thought I was going to receive it tue. Because the labor wkd.
It arrived today!. I was working on my MacBook Pro 16, long behold Sean calls me to see if i received the part.
"NO ONE" practices this any more "ethics".
& In this immediate future yes I would order again.
Thanks again Sean
Best Regards
Peter. A
PS: DONT CALL 3MM FOR PARTS/ "CALL ESP.!" INSTEAD
Peter, thank you for noticing Sean's commitment to customer service! Much appreciated!
Great price on filters, super fast shipping, thanks! I will back for more product in the future. Love my 3M Versaflo 600, depend on it every day at work.
After I placed an order, I didn't hear anything for them, except sending me an order number. For almost a week I didn't receive any call from them or any goods, I called for my refund. They said they have no paypal, but that is not an excuse for not refunding my money since they confirmed they are unable to deliver.
THIS IS TOTALLY A SCAM WEBSITE!
2 day shipping on time... been 2 days... no reapons to emails... google review or Facebook page. No shipping number etc... feeling like ive been scammed.
Ordered some products got a free beanie and glove the pricing was good the shipping was good enough the products showed up i liked my products and the freebees
Only problem I have is company likes sending you an invoice before you even receive your goods purchased
I have to wear a mask to cut grass and other areas covered with dust so I'm happy to receive my 95 mask thanks for the quick service
I have ordered from here in the past and it's always an easy experience.
Will be back again. Thank You
Very good service in this poor service world. Great personal service and good prices as well.
Will do business with them agsin.
RC, thank you for the kind words!
I love how envirosafetyproducts got back to me to see if it received my product.
Need to see more of this.
I always use envirosafety for my lung/hearing protection needs. Ive been a customer for over 20 years & I have always been 100% satisfied!
Delivered right to our door with no door to door shopping. Great price and no hassle...
Answer: Lisa, we understand your frustration and genuinely apologize for the experience you have had. The market has seen unprecedented demand for safety & health products related to Coronavirus Protection, but that is no excuse. We recognize we need to be better than we have been. Can you provide your order number here and we will make it a priority to contact you regarding this - EnviroSafety.com/Order-Status
Answer: Lisa, we understand your frustration and genuinely apologize for the experience you have had. The market has seen unprecedented demand for safety & health products related to Coronavirus Protection, but that is no excuse. We recognize we need to be better than we have been. Can you provide your order number here and we will make it a priority to contact you regarding this - EnviroSafety.com/Order-Status
Enviro Safety Products has a rating of 3.4 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Enviro Safety Products ranks 20th among Industrial Supply sites.
Mingyi S, we understand your frustration and genuinely apologize for the experience you have had. The market has seen unprecedented demand for safety & health products related to Coronavirus Protection, but that is no excuse. We recognize we need to be better than we have been. Can you provide your order number here and we will make it a priority to contact you regarding this - EnviroSafety.com/Order-Status