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Entertainment has a rating of 1.2 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Entertainment most frequently mention credit card, customer service, and phone number problems. Entertainment ranks 354th among Coupons sites.
No positive highlights yet
This is a very good platform to improve your business based on entertainment programs and stuff including videos
Bought a 1 year membership 11/24/2023 on the Black Friday special for $21.00, have never been able to print a coupon, always says membership expired. Have contacted member services MANY TIMES always get run around with no help. They refuse to give me a refund. They have no phone #, Perhaps a letter to Attorneys General office will help with their scam.
Just got charged for an auto-renewal that I didn't know I'd signed up for. When I asked to cancel it, the cancelation doesn't go into effect until the end of the current year's subscription (2/2019), It isn't that we won't use it enough to recoup the $19.99, but it is unfortunate that my husband had just done a Living Social Deal to get the Entertainment Book for this year. We are also having issues with multiple restaurants being closed. Always call ahead.
Tip for consumers:
You won't lose money if you are diligent but it isn't as good as it used to be.
Bought one a the door from school kids
Tried my first one at KFC.
Sorry they say, we don't take that.
No indication on coupon of "participating locations.'
So people say its a scam, I don't buy that. We used it in CA and for Papa Murphey's alone, it is pretty great with a 50% off coupon! Pretty much everything else was about the same as just having a coupon from the mail. You don't need to buy a new book for each area you are at. If you have the app it works where ever you are, which can be nice. If you travel a lot and eat out a lot, it works great. However, we moved to Utah and the website SAYS they have Papa Murphey's coupons in the area, but that was a load of garbage. I have checked thoroughly and there isn't anything for Papa Murphey's out here. There is hardly anything at all in my area. I wish they would be more upfront about what is actually available in your area BEFORE you buy it.
The staff at Entertainment Book do not care about their customers. First, they do not offer a phone number. Second, many of their on-line coupons do not print. Third, the so called customer service staff do not respond to their customers requests in a timely manner.
I ordered Entertainment books for two different areas while they were marked down on the website. Two days later, I submitted an email, informing them that I did not want to automatically renew my membership for the following year. A few months later, they mailed a new book and charged my credit card $30.00. At this point it is important to note that it is impossible to talk to anyone at Entertainment on the phone. In an email, they claimed that I had not cancelled my renewal, and that it would cost $8.00 to return the book they had already sent, which you have to do within 30 days of receipt in order to receive a refund. I did so with plenty of time to spare; however, no representative of the company has shown up at the Grove City, OH post office to collect the book. According to the USPS, there are "hundreds" of books awaiting pick-up. I mailed the book to arrive in two days on 7-31-17. It is now 8-27-17, and there is no record of delivery. See where this going? I'm out almost $40. My advice: If you want to save money, find another way. Entertainment is totally untrustworthy.
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