Enterprise Car SalesReviews 164

This company lied on the bank that approved me. They are dishonest and not upfront with people they think are dumb to being first time buyers. They force you into buying the car they want and how they are going to fill their pockets along with doing multiple credit checks along with giving me misinformation for whatever and stringing me along. They were never going to give me a car anyway. They kept lying saying the bank was concerned about my job but i called the bank and the bank said that was not true and that the enterprise structure was wrong and to change it. Enterprise told me my down-payment was 1,000 but the bank said they didnt understand because the required down payment was 2,000. The bank also said the manual percentage rate needs updating and maintenance back end etc. Basically they need to update their structure. They used me and my information to get somebody else approved and whatever else crooked schem they have and had going. This is just the beginning of what I am about to do to that deceptive company who jeopardized my credit and strung me along and lied to me for no reason at all.

I received a lot of help from Peter and Luis. They helped me find the right car that fit all my needs. They made all the hard parts short and sweet. I love the car and will be coming back in the future!

I worked with a salesperson to reviews cars and ultimately found a car I thought was perfect. I purchased this car. It turns out the list of features on the website was a lie (for example it listed power lift gate and heated seats and the car has neither of these features). In addition they listed the car as an XLE model but it is an LE (without a leather steering wheel or moonroof). I had thought I was getting a great deal but ultimately was ripped off. The only reason I did not give one star is I now have an opportunity to return the car within 7 days of purchase. I feel taken advantage of and cheated.

I had booked with enterprise two weeks before my trip and somehow my reservation got cancelled a week before my trip. So the next day i called to see if i can get my reservations back for the same rate and they told me that they can't change the rates they have to go off of what the rate are now. This is ridiculous and frustrating your a paying customer and can't even get any help with something that you had no control over just because they want money so bad. This is how you lose customers by not being on there side to help and make sure there are situated and everything is taken care of