Enterprise car sales had a vehicle listed. We took screenshots, vin price ect, and no haggle price.AZ salesman called the CA branch, confirmed the price of the vehicle. We paid the transfer fee. And we wait. The salesman says that the vehicle is all your's.
We wait for the vehicle to get out of certification we received a call from the sales department the vehicle is in AZ you can sign tomorrow. But you will have to pay 10k more.
We complain about the price, and the no haggle photo. He says he will talk to the manager. The manager says it was a mistake. The list price that was confirmed was a mistake, the sales department calling us stating that the vehicle was in AZ was a mistake, the text explicitly stating that that vehicle in state was a mistake, nothing that they can do. As it was all mistakes posting the add posting the no haggle price, confirming the no haggle listed price, and texting and phone calling that the vehicle was in state was a mistake, days later the manager called again confirmed yep mistakes.
But because we feel bad we can try to see if we can get it a tad lower, but nowhere near the listed price of what you saw and put $_ in for. Days later they still have our cash... But no vehicle, just bait and switch.
Oh and took our$600.00
Do not trust them
Customer service is really bad. I won't ever rent a car from Enterprise again. Customer service is rude on the
BRENTWOOD
210 WILSON PIKE CIR
BRENTWOOD, TN *******-5205 *******181
Enterprise Rental Agreement 9SHW77
Loved the entire experience- great financing and excellent vehicle options! The sales staff was friendly and experienced.
I am writing to express my sincere appreciation for the outstanding service I received from Dom. We were greeted with professionalism, kindness, and a genuine willingness to help. He took the time to understand my needs, answered all my questions, and resolved my concerns. We leave the experience feeling like a valued customer.
I had been without a car for a month and due to my circumstances I didn't think I would be getting one any time soon. Samantha went above and beyond to make sure she got me into a car I wanted. I'm so thankful to her.
Enterprise Car Sales has a rating of 4.8 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Car Sales most frequently mention great experience and customer service. Enterprise Car Sales ranks 3rd among Car Dealership sites.