Enterprise Car Sales

I had booked with enterprise two weeks before my trip and somehow my reservation got cancelled a week before my trip. So the next day i called to see if i can get my reservations back for the same rate and they told me that they can't change the rates they have to go off of what the rate are now. This is ridiculous and frustrating your a paying customer and can't even get any help with something that you had no control over just because they want money so bad. This is how you lose customers by not being on there side to help and make sure there are situated and everything is taken care of

I purchased a 2020 dodge ram with the diesel engine… very hard to find… I had an issue with the starter and the truck had slipped out of warranty. They went the extra mile and did a goodwill replacement for me so I have nothing bad to say, and I would recommend buying from the Woburn mass location… stay away from Manchester, New Hampshire location. Sales people just are not as honest as the Woburn sales group … they really went the extra mile

I worked with a salesperson to reviews cars and ultimately found a car I thought was perfect. I purchased this car. It turns out the list of features on the website was a lie (for example it listed power lift gate and heated seats and the car has neither of these features). In addition they listed the car as an XLE model but it is an LE (without a leather steering wheel or moonroof). I had thought I was getting a great deal but ultimately was ripped off. The only reason I did not give one star is I now have an opportunity to return the car within 7 days of purchase. I feel taken advantage of and cheated.

I paid $305 for Enterprise Car Sale to transfer a car from their lot in Fredericksburg va to the Newport News lot. This is less than a 2 hour drive. It has been 2 weeks and they cannot deliver the car. Michael reminded me that their contract says they have 21 days to deliver the car. Every time I call about the car they come up with a different excuse. Today the excuse given was that they discovered that one of the key fobs does not work so they have to wait until another one is ordered. Either they don't have the car or it has been damaged and they are trying to repair the car. It was advertised as no accidents and one driver vehicle. I don't trust the information I am being given. I want my money back or the car. Don't deal with these unscrupulous people. Don't pay for a transfer if you can drive to pick up your car. You intend to buy. Something fishy is going on here and I regret dealing with this company.

JORDAN WAS A GREAT HELP IN TRANSACTIONS/SALES AND EVEN MORE KNOWLEDGEABLE ABOUT THE COMPANY AND VEHICLE S.

My entire experience with Enterprise Car Sales was amazing all thanks to Ashley! From the moment she called me to discuss my car buying options all the way to when I drove off of the lot with my car she made the entire experience stress free and enjoyable which is the first time I have ever been able to say that about purchasing a vehicle. I had a horrible car accident earlier this month and was very stressed from that ordeal and not having a trade in, in addition to my credit not being where I would like it, but she made it work with absolutely no issues. She asked me what I was looking for and what I absolutely had to have in my vehicle and found me several options within my budget that were a perfect fit AND had me pre-approved before I ever even came into the dealership. Again, that is the first time I have ever been able to say that. She was in constant communication with me for several days and worked tirelessly to find a vehicle that had everything I needed and more and even stayed late when I came into the dealership to work with my schedule. I never once felt pressured into anything and, honestly, I felt like I was talking to a friend. I cannot express enough how grateful I am for her and everyone at Enterprise for making my experience so great. I will definitely be referring everyone I know to Ashley at Enterprise Car Sales! From the bottom of my heart, thank you so much!