Enterprise Car SalesReviews 164

JORDAN WAS A GREAT HELP IN TRANSACTIONS/SALES AND EVEN MORE KNOWLEDGEABLE ABOUT THE COMPANY AND VEHICLE S.

I purchased a 2020 dodge ram with the diesel engine… very hard to find… I had an issue with the starter and the truck had slipped out of warranty. They went the extra mile and did a goodwill replacement for me so I have nothing bad to say, and I would recommend buying from the Woburn mass location… stay away from Manchester, New Hampshire location. Sales people just are not as honest as the Woburn sales group … they really went the extra mile

Enterprise car sales had a vehicle listed. We took screenshots, vin price ect, and no haggle price.AZ salesman called the CA branch, confirmed the price of the vehicle. We paid the transfer fee. And we wait. The salesman says that the vehicle is all your's.
We wait for the vehicle to get out of certification we received a call from the sales department the vehicle is in AZ you can sign tomorrow. But you will have to pay 10k more.
We complain about the price, and the no haggle photo. He says he will talk to the manager. The manager says it was a mistake. The list price that was confirmed was a mistake, the sales department calling us stating that the vehicle was in AZ was a mistake, the text explicitly stating that that vehicle in state was a mistake, nothing that they can do. As it was all mistakes posting the add posting the no haggle price, confirming the no haggle listed price, and texting and phone calling that the vehicle was in state was a mistake, days later the manager called again confirmed yep mistakes.
But because we feel bad we can try to see if we can get it a tad lower, but nowhere near the listed price of what you saw and put $_ in for. Days later they still have our cash... But no vehicle, just bait and switch.
Oh and took our$600.00
Do not trust them

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I brought a 2020 Ford Edge from your dealership on Glenwood Ave in Raleigh NC on August 29,2022 and it was infested with roaches causing me to incur loses of over $3500 hundred dollars and almost causing a car accident.

I paid $305 for Enterprise Car Sale to transfer a car from their lot in Fredericksburg va to the Newport News lot. This is less than a 2 hour drive. It has been 2 weeks and they cannot deliver the car. Michael reminded me that their contract says they have 21 days to deliver the car. Every time I call about the car they come up with a different excuse. Today the excuse given was that they discovered that one of the key fobs does not work so they have to wait until another one is ordered. Either they don't have the car or it has been damaged and they are trying to repair the car. It was advertised as no accidents and one driver vehicle. I don't trust the information I am being given. I want my money back or the car. Don't deal with these unscrupulous people. Don't pay for a transfer if you can drive to pick up your car. You intend to buy. Something fishy is going on here and I regret dealing with this company.

Wow renting a vehicle Enterprise ran my credit 8 times changing my credit score by 120 points. My banking institution is the one that brought it to my attention printing it out showing that Enterprise ran my credit eight times in a matter of 36 hours dropping my credit score. When I brought it to Enterprises attention I was told that I didn't know what I was talking about I presented them with my credit report and was told that that's wrong. In going to corporate to have them deny the seven hits I was told they would never run somebody's credit over and over again. I again spoke with the manager at the location and was told well we were trying to get you the best deal based on what you were looking for, admitting that they ran it multiple times. Now the location is stating that it's not their responsibility to update the credit bureaus. The argumentative manner the denial and the blatant disregard for somebody's credit I'll never use Enterprise again think twice before using them there's lots of competition and lots of great rates out there, Enterprise is not the company you want to be doing business with!