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English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I order only tea & sometimes the foods from India. Great choices for both. The teas have always been excellent. The sample size packets are great for travel.
Excellent. You had all the products that I wanted.
I was in Ireland and enjoyed these teas there. I used the tea bags that were left in my room to order these. Was so happy to find the same teas that I enjoyed in Ireland in your online store.
I was able to order several wonderful new to me teas that we are now enjoying. The shipping was quick, the package was secure and the tea arrived in great condition. We will order again.
I am so excited about finally finding a true English shop where I can purchase all the goodies I grew up on. I love all the items you offer and at a great price. My items all arrived in lightening speed and were yummy. I recommend.this shop to all!
UK Cadbury Chocolate is the best. Delicious! Arrived on time!
Some of the tins/cans were very dented but on the whole still glad I ordered. :)
I love English Tea Store. I buy stuff from them all the time. Always arrives safely
It was easy to order and I got everything very quickly! Thank you
Excellent. These guys have some great products and fast service
Had the product I was looking for. It was a gift and my sister enjoyed both curds.
Easy to use site! Unfortunately, this time it was missing some of our favorites, which were unavailable.
Easy to use site, but missing some of our favorites which were unavailable.
Easy to order. Receive products in a good condition and timely manner.
My package arrived in record time and the items were packed with such care that nothing was broken. I appreciated that.Born and raised in England,even though I left in 1962 still need my English Christmas and the candy.
High quality goodies, reasonably priced and shipped directly to my house! What could be better?
I am so glad I can order the tea I love. As An Anglo-American whose Mother was a British War Bride To a "Yank", tea has alwas been my favorite beverage hot or cold. I am so pleased to be able to order twelve boxes at a time from a large variety of teas which includes my all time favorite Lap sang Souchong!
Good selections and prices. I am very pleased with my order everything was packed well and arrived in a timely manner. I will definitely order from The English Tea Store in the future.
Ordered Bonne Maman, two jars, and both have an expiration date of 10/3/22. You should not be selling products past their expiration date. Very dissatisfied.
The only complaints were really because of me. Was not quite sure of the size liner to use. And the weather was a little warmer than I thought it would be but only the clotted cream was affected….the chocolates were perfect.
Box was falling apart, had to use wood glue on all corners and hinges. Yea bags were not placed in upright position
Dear Kelsey, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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