From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So happy it's always in stock. Fast, no hassle ordering and delivery!
I buy their loose leaf teas and they're such good quality with a great price. The shipping has gotten much faster after the pandemic. It was easy to order and search for teas.
How can you sell all boxes of tea that are after Best Buy date?
Ordering and checkout was super easy and fast! And the packaging was excellent. I was a little concerned something might arrive broken but it was so well packaged the entire set arrived in perfect condition.
The tea is great and so is the price. I have been buying from this store for years.
The website is easy to navigate, the items are well descrbed, and checkout was simple. I am a returning customer, and was pleased with my first purchase.
I received my order for Builders Tea Bags in a timely and efficient manner. I am very happy with the results of my order.
The jars were wrapped in sufficient bubble wrap and did not shatter. Unlike my experience with Amazon.
Shipment arrived promptly. Well packaged. Good price.
Every tea I've tried and that's a lot of them, is very flavorful and delicious to drink.
Have exactly what I wanted have already made tea this afternoon
It was fine. Everything arrives as expected and in good condition.
It was fine. One set of Tea for One was damaged and the candy bars melted. I love the other items.
The tea is excellent. Other teas have high caffeine and I cannot sleep if I drink caffeine after noon. When I drink white tea I have no problem.
A one stop shop for all major flavors but also for the newer varieties and blends
We have been getting tea pots from a several places in the past, but English Tea Store's pots are always much better Quality. We are now just going to order from them.
Quick and easy. Expect the rest of the experience will go as well.
There is nothing more delightful than a welcoming teapot of tea
And a cream scone to accompany this lovely vanilla cream tea on a sunny summer afternoon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Steve, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!