English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Enjoy emails containing teapots and tea offerings. I look forward to receiving my Tea of the Month each month.
Enjoy perusing the great assortment of English merchandise. Having visited Britain ten times over the years I am definitely an Anglophile!
Simply, easy, and stop asking to me to make an account.
I've enjoyed my shopping experience so far, though I've made it easy by bookmarking everything I want so whenever I run out of something I typically reorder the tea and six coffee crisps within 10mins. I do enjoy sometimes ordering samples just to try out teas, I did that in the beginning and found around five teas that I added in the rotation, except Sencha, I always need Sencha.
Easy ordering, fast delivery and well packed. I haven't tried the two marmalades but they look amazing with interesting flavors.
Quick response and always accurate Never have to wait or wonder if the order has been received.
Shopping is easy and I find all the items I need in one place
Ease of use. Finally found jams and marmalade
We love
Order is always prompt and accurate, and delicious
Search is very logical and easy to follow. Like the big picts.
Excellent store, quick and careful delivery, good prices.
Fast delivery, great tea. Keeps me awake for the day during my important work.
I used to buy this from my local tea room and it was one of my favorites, especially around the holidays. When that tea room closed I couldn't find it anywhere until now! A delightful tea for the holidays or anytime, Thank you for having it! Your selection seems vast, the shopping experience was user friendly, and the arrival of my tea was fast and secure
My Grandma was in England and she would send Cadbury chocolate at Christmas time, they were so good and so was the bars I got from English Tea Store.
I found this sauce while on a trip to Newfoundland and it tastes very similar to Lea & Perrins steak sauce which you can't get anymore. Was glad to find that English Tea Store carries it rather than trying to find it in the store.
Easy to find products. Interesting ideas for gifts.
Easy Peasy! I was so happy to find these. They used to be available at a few stores, but not for a long time!
So far, website is very user friendly. I hope everything else(shipping/delivery) is equally efficient
It's getting better but still a little bit of a wait. I believe it took seven days to get her and I live in PA.
The only difficult thing about the English Tea Store is narrowing down your choices of tea in what to try first. They offer lots to choose from and you can just browse through all of it or go through by tea type category if you know what you like. There is also edibles to try as well as tea accessories. It is the ultimate experience in tea shopping.
Great service, quick delivery. Keep cool with ice pack.
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.