From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
There are so many teas to choose from. The app is easy to scroll through you can't miss finding the right tea.
Excellent. The emails made tracking the delivery a breeze. The package arrived on time.
Everything is very good the teas in the selection r wonderful n box is nicely made
Product was delivered quickly and safely secured by outstanding packaging. My marmalade is as delicious as I remember it, I just love it. I will very happily order again, as the pricing was also outstanding. Thank you so much!
Ordering was easy, Scottish Breakfast was a very good blend; the English Breakfast was more powdery than I expected and I would not order that again.
Always great and fast service I've been a customer for a while and never an issue
Always great experience when purchasing, my favorite tea store and the best tea's selection although for me my Earl grey cream loose tea and the Earl Gray decaffeinated bags by bulk are the greatest. Thank you for your service and great quality.
Outstanding service. Clear updates and transaction documentation. Great follow up. Fantastic, Beautiful product (Blue Betty Teapot). What more could one ask for?
They were for a holiday gift. They were all enjoyed made a nice gift with a few other items in a basket.
Decaf Irish Breakfast, Delicious tea. Same for the Decaf English Breakfast tea. These are my favorite loose teas!
No I don't want to do that and you can't make me. 🖖
I still have not received my order, but keep getting messages to give a review. I just want my item!
Excellent selection of teas and UK products. The house brand Holiday blend is my current favorite black tea blend; a mix of spices with citrus undertones -- excellent morning tea.
My daughter visited New Orleans and brought this tea back home. Never tried anything like this before. I really like this. I drink it cold
Very explanatory and easy to find what I was looking for. Pictures only showed larger loose tea items, but was great for the fine loose tea I have.
Quick shipping to Alaska. The tea has great flavor.
I love the taste of a fresh hot scone from the oven. I don't put a glaze on my scones because I feel that it is not needed. Enjoy with tea, coffee, or hot chocolate.
I've ordered items from here many times and have always had a great experience. Quick shipping and high quality products.
I think I already competed this Survey. However, if not, just want to say that the staff of this store was gracious and accommodating in replacing a wrong order which, apparently, was due to my error, with the correct order. Five Stars to them!
English and Irish teas are my favorites. The toughest part of this whole thing was this review.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear John, Thank you for your great review! We appreciate you taking the time to share your experience with us. We’d like to invite you to save 15% OFF our Featured Teas here-( https://www.englishteastore.com/teas-of-the-month.html).