EngineerSupply Reviews Summary
EngineerSupply has a rating of 4.9 stars from 2,509 reviews, indicating that most customers are generally satisfied with their purchases. EngineerSupply ranks 3rd among Industrial Supply sites.
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Very user friendly compared to some sites. Federal purchasing is harder to purchase as we are to use certain vendors but what they needed I could not find through government purchasing. Thanks!
I was completely happy with my experience.
Everything was great!
CLEAR DESCRIPTION OF ITEM. EXPEDITED SHIPPING.
ALVIN PORTABLE DRAFTING BOARD 20x26
A very easy purchase. Good website.
I have always had a great shopping experience with your company
Very Easy Thank You
The purchase was made as a gift for one of my sons for his birthday. It arrived on time when it was promised. It was in excellent condition. It is in use now.
Great company to buy from! Thank you!
No complaints. Arrived a day earlier than expected. Very pleased...
You have the specialty equipment needed.
Great experience!
Pleased with selection and pricing seems fairly competitive.
Easy shopping, I just hope the product is top notch.
Nice layout and excellent explanation of usage for tools. I'm a surveying beginner and your details on laser level equipment was better than the other four sites I've shopped on.
Good thank u for selling me a chair with the correct seat heat (not chair back height) that was accurately advertised
Clean and easy options
I received my order very quickly. Thank you very much. I did not receive exactly the item pictured on http://www.engineersupply.com/Alvin-Swing-Arm-Combination-Lamp-with-CFL-Bulb.aspx. The lamp was shipped with a white angle-adjustable clamp, exactly like this: http://www.alvinco.com/Shop/Products.aspx?IID=*******. This is NOT the clamp you have pictured on http://www.engineersupply.com/Alvin-Swing-Arm-Combination-Lamp-with-CFL-Bulb.aspx. Most buyers would not care about this (and some would even enjoy receiving an upgraded clamp relative to what you have pictured), but I placed my order expecting and wanting the clamp pictured, not the clamp shipped. I cannot use the clamp shipped due to space restrictions and I had to go elsewhere to buy a clamp similar to what you have pictured. If you care about your future customers' satisfaction you need to fix the image you use for this lamp! For this reason I unfortunately cannot say that I'm completely satisfied with my purchase, but I have no intention of returning it, as everything else with the item shipped is satisfactory.
Great, no problems
The item remained at the loading dock nearby for a few days awaiting delivery. We could see the status online but the freight company didn't contact us. We contacted EngineerSupply directly and they got us in touch with the freight company.
It was a Friday before Labor Day weekend, and we hoped to have the item prior to the long weekend. The freight company wasn't able to deliver it until the following Tuesday (we are at a residential address, and I know that's not usual for your customers).
We decided to pick it up ourselves from the freight company and all went smoothly.
Customer service, product, and price were great! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members