EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
So far I remain worried that I will probably be flooded with phone calls, when all I want is the single best bid.
Suspicion this is a sales effort more than an offer of info, as originally implied
I'm trying to educate myself on solar energy and what my out of pocket would be?
Okay I will baby princess princess queen princess princess day baby
Haven't tried the savings yet need to know if I qualify
So far I'm happy with the information. I would like info on whether we qualify.
I'm very interested and it would be a dream come true. It really sounds good.
Haven't gotten all that far. It's ok from what I think I'm waiting for.
Please just email. Do not hound me with excessive calls. R
Easy but if you can help me, I would be more than grateful
Unclear on how things would fit in to existing set up.
I would have preferred if you listed the zip codes rather than a sales pitch catch
It's good I haven't got much information yet
I need more information to figure that out.
I really can't rate this experience, because I just sent the e-mail.
I think I need a representative of your company to visit my home to see what my needs may be and if this is a good idea.
Allison Orton
Excited to see how much I can save and to see if I can get it with no money down.
Couldn't find my electric provider! We pay the City of Livingston for our electricity but it's not an option, I saw that it provided 3 options so I guessed at which I thought it may possibly be!
Little bit uninformed about what it is before you get our information
I don't want to talk with anyone... I'm deaf and assumed that the information would be on the screen once I put my information in. How disappointing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members