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EnergyBillCruncherReviews 15,391

3.8
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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Indiana
1 review
1 helpful vote
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Your actions do not match your advertising
November 29, 2021

Your actions do not match your advertising. Do you really want to start with deception?

Date of experience: October 30, 2021
Kentucky
1 review
0 helpful votes
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So far it's been good
October 30, 2021

So far it's been good. If it doesn't cost up front and it saves money, it should be worth the time and effort!

Date of experience: October 30, 2021
West Virginia
1 review
0 helpful votes
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You ask for too much personal information just to get an estimate

Date of experience: October 30, 2021
Louisiana
1 review
0 helpful votes
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I haven't experienced anything yet
October 30, 2021

I haven't experienced anything yet. Is this system free in my area>

Date of experience: October 30, 2021
Florida
2 reviews
0 helpful votes
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I want the information but I do not like getting bombarded by phone calls. I would rather call companies in my area. Now my phone will be ringing all day and night.

Date of experience: October 30, 2021
Pennsylvania
1 review
0 helpful votes
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Responded pretty quickly but haven't given me a quote yet

Date of experience: October 29, 2021
Oklahoma
4 reviews
0 helpful votes
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I'm not sure
November 28, 2021

I'm not sure. Which are you referring to? Is it for the electric company or gas company? Or both. I am unable to give you a reliable answer. With respect to the above queries answered.

Date of experience: October 29, 2021
Hawaii
1 review
0 helpful votes
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Prompt response.
October 29, 2021

I received two responses promptly after submitting the information. Well done.

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Mr. Mason C LeMay
October 29, 2021

I have heard about being able to save on my energy bill by going green

Date of experience: October 29, 2021
Oregon
1 review
0 helpful votes
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I am interested, I have been planning in that direction

Date of experience: October 29, 2021
North Carolina
1 review
0 helpful votes
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Just wanted simple answers, without being contacted
November 28, 2021

Just wanted simple answers, without being contacted

Date of experience: October 29, 2021
Alabama
1 review
0 helpful votes
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Over Contact
November 28, 2021

I continue to receive too many calls from solar companies.

Date of experience: October 29, 2021
Arkansas
1 review
0 helpful votes
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Been trying to find out something for a while now! I

Date of experience: October 29, 2021
Oklahoma
1 review
0 helpful votes
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It's ok, just don't know if this is real or not
November 28, 2021

It's ok, just don't know if this is real or not. Plus I've had one company call me about it and they said you have to have good credit and mine is a little lower than good so she said we didn't qualify because my credit score wasn't a 650 or higher. So I think I maybe wasting my time, I don't know but we're desperate for help. Me and my husband are on disability and are low income and I have life saving equipment in my home that I need at all times. I just wish someone would give us a break and have a heart to help those who really need the help.

Date of experience: October 29, 2021
Illinois
1 review
0 helpful votes
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I find it a major issue, that no one contact me!
October 29, 2021

I find it a major issue, that no one contact me! But, so far I already have solar panels sales people! Calling & when I point out to salesperson! That the question IS NO,, our company doesn't sell & install, Solar with no cost to the home owners

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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All who respond have a first question about trees on the site. This should be since I have been asked the question. I will not remove the trees and some trees are not mine. I am looking for information only.

Date of experience: October 29, 2021
California
1 review
0 helpful votes
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Not good
November 28, 2021

Not good. Was not able to answer questions. Evasive.

Date of experience: October 29, 2021
Oregon
1 review
0 helpful votes
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No actual information is given to get a quick estimate.

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
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Not interested at this time will call another time thanks anyway

Date of experience: October 29, 2021
Arkansas
1 review
0 helpful votes
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At least you are not calling me and I like that very much. I'm not one to be talking to sales people. Another thing is I'm on on a goverment program called PIP where they pay part of my bill, so my bill would be much larger than what I told you.

Date of experience: October 29, 2021