The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Your actions do not match your advertising. Do you really want to start with deception?
So far it's been good. If it doesn't cost up front and it saves money, it should be worth the time and effort!
You ask for too much personal information just to get an estimate
I haven't experienced anything yet. Is this system free in my area>
I want the information but I do not like getting bombarded by phone calls. I would rather call companies in my area. Now my phone will be ringing all day and night.
Responded pretty quickly but haven't given me a quote yet
I'm not sure. Which are you referring to? Is it for the electric company or gas company? Or both. I am unable to give you a reliable answer. With respect to the above queries answered.
I received two responses promptly after submitting the information. Well done.
I have heard about being able to save on my energy bill by going green
I am interested, I have been planning in that direction
Just wanted simple answers, without being contacted
I continue to receive too many calls from solar companies.
Been trying to find out something for a while now! I
It's ok, just don't know if this is real or not. Plus I've had one company call me about it and they said you have to have good credit and mine is a little lower than good so she said we didn't qualify because my credit score wasn't a 650 or higher. So I think I maybe wasting my time, I don't know but we're desperate for help. Me and my husband are on disability and are low income and I have life saving equipment in my home that I need at all times. I just wish someone would give us a break and have a heart to help those who really need the help.
I find it a major issue, that no one contact me! But, so far I already have solar panels sales people! Calling & when I point out to salesperson! That the question IS NO,, our company doesn't sell & install, Solar with no cost to the home owners
All who respond have a first question about trees on the site. This should be since I have been asked the question. I will not remove the trees and some trees are not mine. I am looking for information only.
No actual information is given to get a quick estimate.
Not interested at this time will call another time thanks anyway
At least you are not calling me and I like that very much. I'm not one to be talking to sales people. Another thing is I'm on on a goverment program called PIP where they pay part of my bill, so my bill would be much larger than what I told you.