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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I never got a call, my email quote was good for 24 hours. I don't check my email every day. Even if I did, I was just in the hospital for 5 days. Then back for surgery. I have a telehealth appointment in just a few minutes so don't have time right now. Thank you,
Jody
I HAD LOTS OF Questions,and needed lots of answers from experts in the solar field,and felt they had a quick and easy way.
Need to save money. Power costs are extremely expensive. Need to save money 💰 🤑 💸 😪 😫 😩 💰 🤑 💸 😪 😫 😩 💰
Consumers Power has up and down costs without explaining. It does a reasonable job of correcting out of power. Now and then CP sells low costs of light bulbs and tools. Some of the women who speak with customers do a good job; there are a number of ones who are not well trained.
We have health issues right now. Just got a new heating and air condition units.
Good so far how about that!, oh sorry I guess
I needed 29 more.
Always afraid of the flood of sales calls that will follow after doing this survey
Easy to input info. I wanna to submit feedback, but it was easy to put information. However this process so far enough for me to make a comment and I am annoyed by the fact that I have to do 50 characters.
Haven't experienced anything yet I would like to know more about what can help me. We ate on a fixed income and can afford anything really but if the help is out there we would greatly appreciate it
Looks good so far and I want to know more about the savings and offers
So far so good, not clear on the maybe 0 down it's either 0 or not
So far good. It won't let me put in my home insurance company. It is farm bureau. I need the help. I can use the help
Talked too fast and too low. A bit difficult to hear everything..
No actual information, just gathering information to spam me with.
Haven't received a quote yet, so I'm unable to rate my experience so far.
Did this before, haven't heard from anyone. Been promised some kind of contact but received nothing.
Waiting for results. No problem. Just interested. Thank you.
I don't want to get a call because I don't know if I can get it done but
I always been interested in solar power and the environment
Great info…I had a home call yesterday from an Ion rep. He was polite, thorough & informative.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members