The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I'm not finished completing my application. Are you kidding me with this question fly-trap in your programming! I haven't finished completing my intake form!
I'm in an Assisted Living in Coon Rapids, Mn. β¦30 miles North of White Bear Lake, Mn. I don't have a car to get homeβ¦yet! I'm working on that. Then I will want to meet w/ your representative!
It's enlightening! I own a large house(3bedrooms, 3 levels)
Sounds like BS. Not a lot of information but you sure want mine
All information requested was needed. The system was easy to operate.
Great so far. Haven't considered solar before this project at no up front costs.
This sounds great. I cannot wait until Ian contacted by your company.
Thank you
Jerry Combs
Just questions so far so good I'm a person of few words. Some people talk a lot.
Okay but unsure of message content. Need more info on Energy bill
Easy to fill out form. That's all I know. I can't say much more cause I have never had solar, if that's what your try to sell me.
Not sure how this works financially. I don't want to create debt.
Just got here and answered questions. No way to evaluate the product or price.
Good information. Looking forward to saving
On my power bill.