The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Same old same old Get me $15 dollar solar! Does not get easier
So far this is an easy and simple solar package. This is all I have at this time. This is placed in the wrong place, should be after all the info is presented.
We own our trailer home they aren't included in any zip code for this energy's saving But there so sorry 😞
Need help with light bill help help need help need help need help need help
I've never liked the fact that a company offers free whatever, but has you by the neck with non stop telemarketing calls
I need some help this electric bill is cutting into my expences
So far I feel comfortable with the process. But want to have dolor, but I have a metal roof. It was expensive and I don't want to harm the roof. If we can do it without harming my roof and not cost me any money. If it will not cost this old lady money I am all for going dolor. Maybe a carport.
Very easy and strait forward. Questions are something anyone filling out the form should know off the top of their head.
Awesome Great and easy to work with quick straight to the point exactly what I needed
Just great I am waiting online to see how well we do! I have always thought solar was a wonderful idea!
Great so far, hoping this helps me with the things I'm looking for.
It was very helpful learning about making choices to use in your home or business. I
Good thanks for your consideration that counts at least some people do cares
We had a salesman approximately 20 years ago quote us a figure of above $100,000 and tried to make it stick.
I just wanted to see some kind of quote and what you have to do to qualify for rebates and savings. I do not pay taxes because my income is far too low so I normally would not qualify for savings and rebates because this program is tied up with taxes. You should state clearly how the rebates and savings are calculated.
The questions were short and to the point. If the 2nd part is short and to the point, it will be as good as the first part if someone doesn't drop the ball.
No change and I was concerned. I hope someone will connect me.
I am pleased with the quick and professional service. The person was knowledgeable
Customer Friendly! Not at this time.
Great to reduce Power expense.
No problems yet. We recently had solar panels installed but were not informed about any rebates from the government.
Panels already installed 2 months ago. Would like to see about the Gov rebate.
No problems no hassle no hi pressure sails no high pressure sails pi
Just type in the name and location and it's on. No body trying to hurrying you up