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EnergyBillCruncherReviews 15,723

3.8
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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
California
2 reviews
0 helpful votes
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Fine service is ok waiting for a response will grade afterwards

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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Very respectable service and easy instructions. Care about my privacy.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Little slow, real solid info on solar seems to be difficult to get in a way that I can understand and appreciate...

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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We need a residential commercial company that does solar please refer ok

Date of experience: December 27, 2024
Kentucky
3 reviews
0 helpful votes
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My light bill keeps getting higher and on a fixed...
January 6, 2025
Updated review

My light bill keeps getting higher and on a fixed budget and I'm disabled.

Date of experience: December 27, 2024

Love it
July 29, 2024
Previous review

Love it. I love to save money every chan ce I can. With every month my electric bill is so high o. Can't afford to pay for anything else.

Date of experience: July 19, 2024
Alabama
1 review
0 helpful votes
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Lots of good news and information can wait to see my saving using the solar system

Date of experience: December 27, 2024
Missouri
1 review
0 helpful votes
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Easy curious I wanted to learn about grants available to me, I've heard about so manly grants available for the elderly and disabled I wanted to find out what I might be eligible for me, cash in on grant money

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Only pre programed questions so far!
January 5, 2025

Only pre programed questions so far! All be it valid questions in order to arrive at a reasonable estimate for Solar installation!

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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I don't understand experience on what? Not quite sure why and on what you want my experience I'm not even sure I want to go solar

Date of experience: December 26, 2024
Arizona
1 review
0 helpful votes
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I don't feel the question re current bills is specific enough

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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You have asked me all these questions but not provided any information about my eligibility for state or federal grants for solar install

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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Its my arthritic fingers that caused difficulty, not your site.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
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OK….would like More detail
January 5, 2025

OK….would like More detail. Running out of more direct info like cost and where you are located

Date of experience: December 26, 2024
Louisiana
1 review
0 helpful votes
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The message was well written, easy to understand, and did not sound like a scam.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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I have not yet experienced any expected outcome yet. It is too soon I to state anything re the experience.

Date of experience: December 26, 2024
Louisiana
1 review
0 helpful votes
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So far the experience has been wonderful let hope the momentum continues to the end👍

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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It was quick and easy, and I hope I don't get a bunch of calls now

Date of experience: December 25, 2024
Ohio
1 review
0 helpful votes
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No information so far on prices
January 4, 2025

No information so far on prices. Said I may qualify for free panels but never told me

Date of experience: December 25, 2024
Arkansas
1 review
0 helpful votes
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Quick but no amounts shown
January 4, 2025

Quick but no amounts shown. They just want to set you up with a sales person.

Date of experience: December 25, 2024
California
2 reviews
0 helpful votes
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Too many questions and almost no info on the process! Xxx. Xxxx blah blah no. Then after which requested more info howivj total cost where does excess energy go? What on average are total costs now that you have address what is approximate cost for electricity?

Date of experience: December 25, 2024