The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Fine service is ok waiting for a response will grade afterwards
Very respectable service and easy instructions. Care about my privacy.
Little slow, real solid info on solar seems to be difficult to get in a way that I can understand and appreciate...
We need a residential commercial company that does solar please refer ok
My light bill keeps getting higher and on a fixed budget and I'm disabled.
Love it. I love to save money every chan ce I can. With every month my electric bill is so high o. Can't afford to pay for anything else.
Lots of good news and information can wait to see my saving using the solar system
Easy curious I wanted to learn about grants available to me, I've heard about so manly grants available for the elderly and disabled I wanted to find out what I might be eligible for me, cash in on grant money
Only pre programed questions so far! All be it valid questions in order to arrive at a reasonable estimate for Solar installation!
I don't understand experience on what? Not quite sure why and on what you want my experience I'm not even sure I want to go solar
I don't feel the question re current bills is specific enough
You have asked me all these questions but not provided any information about my eligibility for state or federal grants for solar install
Its my arthritic fingers that caused difficulty, not your site.
OK….would like More detail. Running out of more direct info like cost and where you are located
The message was well written, easy to understand, and did not sound like a scam.
I have not yet experienced any expected outcome yet. It is too soon I to state anything re the experience.
So far the experience has been wonderful let hope the momentum continues to the end👍
It was quick and easy, and I hope I don't get a bunch of calls now
No information so far on prices. Said I may qualify for free panels but never told me
Quick but no amounts shown. They just want to set you up with a sales person.
Too many questions and almost no info on the process! Xxx. Xxxx blah blah no. Then after which requested more info howivj total cost where does excess energy go? What on average are total costs now that you have address what is approximate cost for electricity?