EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Very easy understanding fill out the application and the program big help reduce the cost of the monthly payment bill
My phobe number isTEXT ONLY. I'm deaf and do not answer the phone. Your form did not allow me to write this beside my number; this could cause failure to connect with potential provider. Not good customer service.
Like to have more info. Have a few questions. Is the roof replaced at the same time?
Nothing to report nothing yet to report. We will see how it goes
I do not want to be called! I read it was for free solar for these zip codes. This is a sales gimmick. Please no calls or emails!
Don't know only answered a few?s and they want a review I guess so far so good
Cool I have my eye on a house. Looks good if goes up for sale! Namaste DD
I was just looking on the website and It was very very easy to feel out the Application
Filled out forms only experience so.far...what else do u want me to say
Will share with other where to go and r read how you can saver on there lights
Easy to use.Just fii in a few boxes and see if you qualify for solar.
Very easy.so far. U proposed free solar...please text..
Good experience for my home and good energy for my bill not to expensive
Fast and simple. It was also interesting to know information regarding lowering our electric bill
So far the invitation was fast and easy,just waiting for assistance
No results so far, but the website form is quite easy completed.
Was a solicitation ad the says they won't spam you, yet in the end they say the installers will reach out to you, instead of providing what they promised which was a check to see if my zip code qualified for specific government grants. This is false and misleading.
Looking to reduce my payment asap. It is so high to pay that we are late on it.
I got hung up on and they didn't call me back. That's the reason for my three star review
I've been trying to get this Solo system but they said had too much trees around and I did not have enough money to get the trees cut to get the solar system so I hope help me out thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members