The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Responding only to emails or postal contacts. No phone calls please.
The original statement by the umbrella site was misleading. It said, just enter your Zip Code and you will know right away if you qualify. Not put all your info on the site and we will have a bunch of energy companies contact you.
It was easy to use.it was a Great opportunity to save an my light
My experience was fine so far with learning about the new solar paniels for a new roof.
Could justify some of the why of?s but some no answers given!
So far so good. Looking to be more independent from the grid.
It's been very informative I didn't realize I was that many different kinds I guess I should stick with Florida since I live there thanks for the information, I haven't chosen anything yet I haven't chosen anything yet I don't know which one I would be interested in something in Florida DeeAnn
Very fast and simple straight to the point no hoops to jump through
Uncertain because I am not certain that there is a real offer here.
Your electricity use estimate sounds high
Are you getting this information from PGE?
I did not receive a clear comment on this from the rep who called me
Thank you for the information and I am excited to try it and talk with somebody and get it on the ball so I am totally hundred percent pleased at this point!
Very good! Appreciate that you have an easy website to go to.
Not much to say nothing has happened yet no one called me yet.
Ok I don't know what to do about it so now we need try and get together
I hope they will honor my request and submit my solar equipment and installation expenses for my 1 year old solar equipment, installation and other expenses associated with my current solar system. Also, I'm more than happy to pay a finders fee. Thank you for even considering what I'm proposing here.
Very quick and professional i didn't think it was that easy and simple
Sounds like a good plan but so fare next time ask for price. Said that would return my phone call was short good man we are just shop and save money.
This has been very easy to do.I am very happy I took the time to do it u