The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It's to late to call me tonight. Please send me an email with information. Thank you
Right to the point it was faster than others reviews less questions
Easy
The steps were easy, fast and in the end it was knowing who your dealing with
Well would like to get but can't talk I'm mute
And you will not give me this because. I can't talk soo can't make phone calls or answer phone calls. Have no voice box...
You can't hear me...
Good, especially if energy bill can be lowered. I know I am not the only one complaining.
The representative showed a better way to buy gas for heating.
I'm not sure we would qualify, we've gotten behind on bills since my husband got sick.
Great no problem wth the question at all so that was great so my experience wth everything is outstanding and wth that being said you shouldn't worry about anyone not understanding anything at all so it was great for me thanks alot
Me and my family are very happy for the offer to see the way to save money
It was very informative but would like to have found more information regarding solar and the cost of solar
I don't feel like I'm ready for that yet.
Sorry! You want but you haven't given me anything to rate you on!
Very easy to fill out. Sounds like an awesome deal. Can't wait to see if it's gonna happen.
I don't what this is just that I am on a fixed income so what does that do for this process?
This took longer than I expected and didn't stay on track as to what I expected
Easy to Answer Questions so far, however only one choice is offered in the answers
Professional with attention to detail. Knowledgeable and fairly easy to understand. Appears to have the necessary backing and qualified expertise readily on hand. Convenient and accessible as well as affordable.
I always wanted to save energy and save also some money. It is also important for the economy of the country. You can Jude the energy for more important projects.
Just started I have no opinion as of yet, but as soon as I have more information, I will be glad to give you a better review
Experience was good, but do I qualify?I have nothing else to say.
Haven't received a quote so how can I rate the service or program?