The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Here later my energy bill, hasn't been too high for me and alot people say the same, how can poor people keep paying higher lights bills
For six hundred dollars a month
So far seems to be easy. Was able to find companies to work with to educate.
I did not like the person that call me. I a retire executive, and do mot like i am being pushed. Should i elect to go Solar it will on will elect someone else. Do not call
No opine at this stage., we have done a number of things lower our cost, but we are to lower the cost even more.
I reserve judgement until I have more information. If the stated goals are
Realistic I would consider this an opportune time to switch to solar!
Havent talked to anyone. The computer part has been easy enough.
Easy as pie. So far so good! If this saves on the electric bill like they say they do, this is heaven sent!
I was looking at solar and the page went to insurance if I was looking for insurance that is what I would have been searching for I do not like getting sent somewhere else
Easy to follow directions so far.
Hopefully this will be something that will help me.
My electric bill is beyond higg snd when i coulnt afford it last month PSO DISCONNECTED MY ELECTRIC & then they ADDED A $570.00 DEPOSIT to my account so my ELECTRIC for this month with another past due amount of $556.89 is $1 556.00