The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Was told gov. May cover 1/3 cost and panel would be on my roof. I don't want anything on roof. This is a scam
Cool) I'm disabled on limited income. My gas has been off forever. Hot water tank leaking so mlgw left my gas off 8 months.
You never asked whether or not we already have solar panels, which we do. Yet PNM has said recently that we can't get "budget billing" which we've gotten in the past. 🤔
State farm. To high for me and I need a new insurance provider
It was fast and easy to complete! Simple questions and easy instructions!
Can't get past home insurance on questionnaire. Farmers Insurance
Learned a lot about costs related to my electrical needs
I'm please with my agent. I could always be happy to save money.
Good short and sweet today! Wanted to see information! Thank you