The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
My quest is dubious. I am hopeful and would be grateful if my personal info rendered does not open the flood gates of repetitive sales pitches.
Fine so far. It would be nice if I could just get a yes or no text back letting me know if free solar was any kind of real option. Thank you, Josie
Great support - ready for solar back up as had it other home & was off the grid for 10 years with an average monthly bill of $15.
This is some very good news for fixed income families and it can help many people to get some relief on their monthly bills
Great but call me at *******653.Energy is a great company. I am glad they are trying to help people save on their energy bills.
It's alright. The person who answered my call was very understanding of my handicaps and arranged for me to receive a quote by phone.
Good I just wanted to find out about solar power.and see if my house was setting in the right direction for it to qualify.
Every thing seems ok it seems like every thing is honest and straight forward
Your facebook add offered to confirm zip codes that qualify for state paid install and all I got was signed up to get sales calls from 3 companies.
Asking too much info up front. Don't need someone to "call" me yet. Please send info for review to *******@hotmail.com.
You were supposed to be telling if my zip code qualifies, not setting me up foe a phone sales pitch. I am serious about going solar. Please email info
I want the solar panels installed on my back building at 950 Lawn Court., it has a flat roof sloped to the north.
Have had nothing so far. I'm retired and would like to do what I can to save as much as I can
Don't see where I am saving. $102 plus Ga Power?. Also 25 yrs lease. If I want to sell, it will be difficult