Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Not happy that the data collection has ended in "be ready to receive a call." I don't want and will not accept calls.
Quicker, with phone ringing, than I could keep up with. Would like to sell in 90 days, we will be moving 3 miles.
Looks good. Would like to cut utility rate.
Hopefully this will be the trick.
I merely wanted to know if my zip code qualified. You emphasized privacy and now I will be receiving unsolicited phone calls. I should have known better.
We've already been contacted - they came out & looked. We are a hardwood tree farm. Too many trees so we do not qualify!
You said it was free to certain zip codes seems this is a scam you didn't tell me anything so please don't call
It sounds like a good thing to do but we have lived here more than 25 years and don't want any thing solar!
Let's see if you can really save me money. I've tried this before and there are no incentives for me to use solar.
Overall experience was great. Very satisfied and thoroughly reviewed. I have all the information I need to make my decision. Thank you.
James asked for the information he needed. Then set up a time for those who can say if it could be done.
My light bill is higher than the month before... how do it work. Need a fun refund as soon as possible. Thank..
So far my experience with solar has been very discouraging but I'm still interested in a 30,000 dollar assistance for going solar.
A little slow but I think that it could just be my phone service because it's not very reliable and it's expensive
Went quick good Hard to know what results will be, would like some news dont like my privacy exposed for too long.
I'm hopeful that I can save on my home energy bill. This would be a wonderful thing for me and my daughter
Great very easy to plow through trying to save money. I have been s customer for years and never had one problem.
Easy to fill out and hopefully get good information
So we can continue to live in our own home at age 73?
Great thank for allowing me to apply I really need solar panels because I don't have an HVAC and my energy bill was $1,100 for 1 month in the winter time.
Made an appointment to go over the options.
My time was wasted
No show / text came 30 minutes before the meeting. Very poor. Service.
No result as you to give an informed ratings. I will generate a response when I receive more data on the matter.
I would like my bill to be lower if possible,I pay more than $200.00 dollars a month, I think that's too much.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members