EmpradaReviews 55

Runnnn from this company very bad experience,
Customer service very bad.
I'm very very upset about the service.
Just run from this company.
Run,runnnnnnnnn

Ordered 3 items of clothing. All three made with cheap material. I weigh 154 and am 5 ft 8 and large was too small!
Don't buy from this company they are a false flag.

Wanted to surprise my now finace with a proposal trip and have a nice outfit for her without giving the surprise away. They were great for sizing and quality. Happy guy. She said yes.

SOOOO, I've been reading all the reviews and I have to agree on the return policy being a mess. I bought a dress and absolutely loved it, but it was to big, I bought another one immediately in the smaller size thinking I'd be getting the money for the first one returned to my bank card...WRONG, I got a gift card for my return, minus the $9.99 shipping and I had to pay $9.99 for the return label on the return so i was instantly out $20. Just be aware of the return policy that is clearly on their website, All the pretty clothes will distract you from paying attention to this important part of the shopping. LOL

Emprada is a scam. I bought dresses what 400 plus dollars. I received my item yesterday. The quality of their clothing are too poor. On their website they offer 30 days return but Emprada don't return emails or send return label. I have sent 9 emails to them no respond. Please don't waste your time and money buying from Emprada. Poor quality material. Dresses looks good on website but are rubbish when you see them. Waste of money

Ordered a gown - it was too big. They won't let you do an exchange- you have to return it and place a separate order - problem with that is I had a 20% off code with the first order and they won't honor it with the 2nd order- even though I EXCHANGED it - didn't just return it! Also - BE ADVISED - you dint get a refund - you get a gift card to their site. Problem with that is their sizes are NOT consistent so when I try to use the gift card I'll be screwed again if it doesn't fit. That said - I gave them 2 stars instead of 1 because the gown is beautiful. Just not worth the hassle because of their sizing and their policy about discount codes

I would give this company zero starts if that was an option. I bought a $400 dress from this company and immediately returned it the second I tried it on and the sizing was completely off. I received store credit which I did not need considering their biggest size did not fit. I reached out to customer service several times since December 2022 with no response and it is now March 2023. They have their website blocked from reviews so they can publish only positive ones! This company is an absolute joke! DO NOT PURCHASE FROM THEM!

I have purchased clothing from this store and can confirm the quality of their items is SO cheap and not worth even 10% of the price tag. Total scam. Do not recommend it. I invite anyone to really look at the quality of the materials and you'll see that you can find a lot of their items in fast-fashion websites for a much lower price.

Be aware! This company takes your money and doesn't refund it no matter what even if the cloths don't fit. They don't care, they want you to keep the items or get a store credit and you have to pay for the shipping too when you return it. Why would anyone want to shop at such a place. I don't want a store credit I want a dress that fits. If it doesn't fit me right then I should be able to return it for a full refund so I can use that same money and buy a dress that fits me somewhere else. I should not be out of that money.

Tried returning a dress within a week of receiving it I t arrived with a defected zipper. It's been 3 months & still no refund. Was forced to open a case with PayPal because my emails were not returned with any info on how to proceed to return it. All the kept saying was it was shipped out in perfect condition even though I provided photos they requested to see. Literally sent a dozen emails. Horrible experience. Terrible quality of the dress

Fantastic customer service and great selection of clothing! Their dresses fit like a glove. I've only contacted cs twice, and they were very fast to respond and helpful. No problems with returns and exchanges. I have shopped many many times and placed over 50 orders and was never disappointed!

Love my dress so much amazing purchase! Will definitely purchase again. Thank you emprada fir making me look so amazing

Have been purchasing from Emprada for years. Always fast shipping even when using the free standard shipping option. Quality is outstanding and items always fits perfectly. Never had any issues and always received my items on time. Customer service answers within 1-2 hours. They often send out emails for discount codes which makes it very convenient.

Shopped at Emprada a few times now, received my order quickly, quality is awesome. Im happy with quality and customer service. Thank you so much.

This was my first purchase and for sure not my last. The quality exceeded my expectations and the styles they carry are all unique.

I have no complaints and I am very satisfied with all my order everything fits me true to the sized and I loved there material this store is very addictive to shop I get very excited when they have new arrivals.

I love every single outfit ive gotten from this site so far. I haven't been disappointed with any of my purchases. The quality is bomb, the fit is just amazing and i get my items in like 4 days even though its the their regular free shipping option!

I purchased an item from Emprada, it was a nice sequin dress for New Years Eve. When I received the item it was the incorrect item. They did manage to get the new item expedited to me - which was great, but the correct item fitted horribly. It was improperly sewn and there was no adjusting the item. I had to wear something totally different for New Years Eve. Now this company that takes refunds if an item is not worn and the tag is still on it is not taking an item back that was not worn and still has the tag on it. They told me this is a special situation. I have no clue what they are talking about. I did send them a photo of the dress on me which hung horribly, could it be because I am a black female? I am questioning exactly why is it a return policy that works for everyone - does not work for me. Can someone explain this one to me.

I have ordered over 20 times from Emprada in the past 12 months and their customer service has been perfect every single time.

Items fit true to size, look amazing and are very good quality, returns are easy, questions are immediately answered.

Items maybe a little more expensive but for my peace of mind knowing that the quality is always amazing every time and if I have issues, they will respond immediately to get the issue taken care of. Also it is worth it to me knowing I will Not be scammed like the majority of online websites.

I recommend this website to everyone.