• eModernDecor

eModernDecor

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Overview

eModernDecor has a rating of 2.33 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. eModernDecor ranks 344th among Home Decor sites.

  • Service
    3
  • Value
    4
  • Shipping
    3
  • Returns
    2
  • Quality
    3
7
See all photos

What reviewers want you to know

Positive highlights

  • Like I said, great prices.The customer service on the phone was great.
  • Easiest online shopping experience I've had and I love the items I purchased.

Critical highlights

  • Good price, but many of the handles had dings on them or had sticky, gummy residue on them.
  • However, i bought a lot less due to the return policy.
How would you rate eModernDecor?
Top Positive Review

“High Quality and Low Prices”

Thao N.
3/9/19

Purchase bathroom sinks, kitchen sinks, faucets, cabinet handles and love the products. Our first delivery was a huge disappointment when the items became damaged due to poor packing but we contacted eModern Decor and within a week they delivered us brand new handles. Excellent and friendly customer service. Great low prices that no one has match.

Top Critical Review

“Misrepresents products”

lisa c.
9/25/20

I ordered a table specifically because of the base of the legs. I didn't want unsightly adjustable legs. The photo shows smooth legs ends with just a small rubber bumper. (see first 2 photos) I got one with unsightly adjustable legs (see next 2 photos). The company refuses to take the product back unless i pay restocking fee and shipping. The ugly table was available on other websites for half price. (see last photo) I would have gotten that if i wanted ugly legs. This company misrepresented the product.

Reviews (9)

Rating

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Other

Reviews that mention popular keywords

customer service (23) shopping experience (12) amazon account (7) shopping cart (8) order (154) good price (9) return policy (4) discount code (4) great prices (6) great product (6) 2 days (4) web page (3)
Thumbnail of user lisac1811
1 review
1 helpful vote
September 25th, 2020

I ordered a table specifically because of the base of the legs. I didn't want unsightly adjustable legs. The photo shows smooth legs ends with just a small rubber bumper. (see first 2 photos) I got one with unsightly adjustable legs (see next 2 photos). The company refuses to take the product back unless i pay restocking fee and shipping.
The ugly table was available on other websites for half price. (see last photo) I would have gotten that if i wanted ugly legs. This company misrepresented the product.

Thumbnail of user melvins167
1 review
2 helpful votes
August 11th, 2022
Verified purchase

Ordered form them twice. First time I received the wrong numbers of two styles of handles. Never received a receipt even after I requested one. Second time ordered 10 handles. At checkout there was only one in the order. Called and they couldn't find the order. Next day they sent a "Thanks for your purchase" email, no receipt, and 18 dollars shipping and handling for one handle. Had to again request a receipt. This time I got one, but no reply to any of the other concerns.
Also don't bother trying to register or look up an order, the link on the log in page will lock the screen up.

Thumbnail of user thaon20
1 review
2 helpful votes
March 9th, 2019

Purchase bathroom sinks, kitchen sinks, faucets, cabinet handles and love the products. Our first delivery was a huge disappointment when the items became damaged due to poor packing but we contacted eModern Decor and within a week they delivered us brand new handles. Excellent and friendly customer service. Great low prices that no one has match.

Thumbnail of user williams308
1 review
5 helpful votes
January 15th, 2015

Bought a bamboo vessel sink and faucet combo from eModernDecor recently. Being my first time at the site, I was unaware of the service they provided and I was ready for all the waiting. I'm saying this because of most of my previous first-time-purchase experience. To my amazement, the product came within 4 days, even before the duration they promised while I purchased it. “That's a first”, I said in my mind while acknowledging the product from the courier person. The product was in perfect condition, but what won my heart was the shipping services. Glad to find you guys. You'll always be my first choice from now on!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sameeraw1
1 review
3 helpful votes
January 20th, 2021
Verified purchase

I purchased the Italiano style kitchen cabinet handles for my new kitchen cabinets. So far, out of 10 handles, all are damaged except 2. I haven't even opened them all yet. They have scratches and dents and 1 was broken. The bad part, is I purchased them in September and my kitchen remodel was delayed so I just opened them and it is January. My fault for not inspecting them upon arrival but shame on the company who would send such poor quality and damaged items to a customer. I could understand one being damaged but almost all of them! I had planned some additional purchases after my kitchen but I no longer trust the company and what I will receive. What a waste of money. Buyer beware, there's not even an option to leave a review on their website.

Tip for consumers:
Do not waste your money, as the company does not sell quality products or inspect what they send. There is also no option to review their items in their website. Buyer beware!!!!

Products used:
Ordered kitchen cabinet handles that were damaged and of poor quality.

Value
Shipping
Quality
Thumbnail of user ariely
2 reviews
4 helpful votes
October 17th, 2014

We wanted to renovate our living room and decided to do something unique and tried 3D wall panels for a change. We looked for this product everywhere but didn't find a good deal on it. My friend suggested to checkout emoderndecor and I must say, I was surprised with the price tag. I didn't find a better deal than emoderndecor. So we ordered the lotus pattern 3D wall panels, which was delivered on time. We glued them to the wall and spray painted it with light pink and green colour. Our living room now looks awesome, we are getting a lot of compliments from our guests. We've also recommended our friends to purchase 3D wall panels from emoderndecor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lent38
1 review
2 helpful votes
October 26th, 2022

After making an account I ordered a farmer sink. As soon as I put in my cc infor and hit purchase I was thrown off the site. I tried logging back on I saw I no longer had an account but my credit card was charged. I waited a day and received no confirmation email about my order. I called, no answer, I emailed, no response. My cc company informed me I need to wait 3 day because they can't cancel the charge, I can only dispute it. So now I can't order a sink from someone else until I resolve this issue. Stay away from this site. It's a scam

Service
Value
Thumbnail of user shelbyl88
1 review
2 helpful votes
July 1st, 2021

Due to Covid and not being able to get someone to install the sink that I ordered and received, I now find I can't use it, due to the dimensions. Yes, it is beyond their return policy. They are not willing to accept the return or refund the money. It is still in the box-unopened. What can I do with a sink that I can't use and am out $250.00?

Tip for consumers:
During a time of a pandemic and shortage of contractors, when most companies are reasonable and help, they are not flexible

Products used:
Double stainless sink

Thumbnail of user alis262
1 review
5 helpful votes
November 9th, 2020

I bought a molded dining chair and it is a cheap knockoff that would fall apart within days of purchase. The attachment from the chair to the legs is plastic and was already separating when it was purchased. The company charges a 15% restocking fee and you need to pay for return shipping, which makes it cost prohibitive to return the shoddy merchandise.
DO NOT PURCHASE ANY CRAP FROM THIS SUPPLIER!

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About the business

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2.3
9 reviews
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