Awful company, over 4 months to receive my order, lied about dispatch date, wont answer the phone or respond to emails, when the goods finally turned up the embroidery was terrible, wonky letters & inconsistent fonts, im to embarrassed to wear the items, my 4 year old daughter could have done better!
Avoid at all costs.
This company is appalling, I waited 3 months for my goods, and they had the cheek to state they did not break there '60'day terms... which seems to of changed from the 7-28 days on ordering. When I finally got them I was disgusted, it looked like a child at promary school had done them, the wording was like an ocean wave and the letters were of several different sizes. On constantly contacting them and sending pictures, they have said they are not going to refund as under 'theri terms' if lettering is more than 15 characters, the embroidery will be of poor quality and sometimes unreadable... well what a fantastic company they have there... unreal. They need to be named & shamed.
I really urge anyone who has been messed around by this company to report them on this link http://www.bbc.co.uk/watchdog/gotastory/ let's get this firm owning up to its failures and put a name to a face
From a very angry customer
Placed our order on the 3rd September and have now passed their 60 working day limit and still NOTHING! Not answering phone, 'ticket system' (joke!) or webchat. Find it incredible that their phone line for chasing orders charges 10p a minute too! Don't even answer that too. If I ran my business like this I'd be bust.
I ordered goods from this company on 13th October 2011 and still not received the goods despite various fob offs and them hiding behind their 60 day terms and conditions clause.
I liaised with Truro Trading Standards about the company and was advised that the Truro address given on the website is a mail forwarding address.
I then liaised with Doncaster Trading Standards regarding the address as given on the VAT registration and have been advised that the business does not trade from there.
I guess it's now time to report the matter to the Police!
DO NOT USE EMBROIDED WORKWEAR OR ANY COMPANY ASSOCIATED WITH MR OLIVER SLINGSBY.
Find another company if you want to order any clothes, this company takes your money immediately then you wait and wait and wait for your clothes to be delivered and nothing comes, still waiting after nearly 5 months! No response on their phoneline, no response from emails via the website and direct, all in all a big joke of a company.
I just wish we had seen this before we ordered anything, however as with other customers we will be contacting watchdog and hope to see them on there/rouge traders in the near future. I will not let Embroided Workwear and Oliver Slingsby get away with this.
Con man runs this company. Robbed me out of £60. They do not send goods after they take your money. Be very careful with this co. Do not deal with them.
This company is a complete joke! I placed a order on the 24th august and im still waiting for them to turn up! Funny how someone can take money the same day yet when you try to contact them to find out when you will reiceve your order nobody emails you back or answers the phones you leave a message and nobody even bothers to ring you back, im afraid to say this company is clearly a scam and i am now having to seeking legal advise to claim my money back for goods i have never recieved! AVIOD AVIOD AVOID!
I can concur with the last reviewer... I have posted this review elsewhere also:
Avoid this company at all costs. I ordered 10 embroidered polo shirts back in May 26th 2011... I am still waiting for my order now (July 9th 2011) even though I paid £5.99 for a supposed delivery dispatched between 7-28 working days - though they strongly suggest waiting the full 28 days is rare. They pointed out that I did have the express delivery choice which was a staggering £25 which had a dispatch time of 7-20 working days. I told them why would I want to pay £25 for an order circa £75 which may only be 7 working days quicker?
In any event the 28 working day deadline has passed and they are now saying that these dispatch dates are 'best guess' estimates and that the dispatch time could actually be as long as 60 working days. Indeed they have hidden this away in small print in their terms and conditions. So effectively both the standard £5.99 and express £25 deliveries with weekends and bank holidays could take in excess of 3 months! One look at their terms and conditions really shows that this company really is not one to have dealings with. Very unscrupulous but Im just glad I didnt order more and that I paid via visa. I can reccomend Workwear express however whom I have since dealt with for shirts and aprons... fast and great customer service.
Answer: This company is a complete joke! I placed a order on the 24th august and im still waiting for them to turn up! Funny how someone can take money the same day yet when you try to contact them to find out when you will reiceve your order nobody emails you back or answers the phones you leave a message and nobody even bothers to ring you back, im afraid to say this company is clearly a scam and i am now having to seeking legal advise to claim my money back for goods i have never recieved! AVIOD AVIOD AVOID!
Embroidedworkwear.co.uk has a rating of 1.4 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Embroidedworkwear.co.uk ranks 59th among Uniforms sites.