business logo of eManual Online

eManual OnlineReviews 654

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eManual Online?
grey star
grey star
grey star
grey star
grey star

eManual Online Reviews Summary

eManual Online has a rating of 3.2 stars from 654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eManual Online most frequently mention customer service, high quality and harley davidson. eManual Online ranks 214th among Education sites.

service
289
value
291
returns
260
quality
286
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Stive B.
Unfollow Stive B.
Share Review
Report Review

Detailed manual!
April 20, 2021

EManualOnline has been producing manuals for many years and although the format has changed considerably since I first started buying them they still play an invaluable part in my business. For years, my only source of detailed technical information here was from eManualOnline. Keep going guys... the automotive industry needs you...

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Stive - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

District of Columbia
1 review
0 helpful votes
Follow Jhon M.
Unfollow Jhon M.
Share Review
Report Review

Correct Manual
April 20, 2021

Besides this being an excellent transaction the manual itself is also excellent. There is a lot of good information about a lot of topics and it's in a great format and well well written. It explains everything well and once you have gotten the basics here you can go on to more detailed and tougher repair works on your Komatsu.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Jhon - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Czechia
1 review
0 helpful votes
Follow Alison M.
Unfollow Alison M.
Share Review
Report Review

Did the job
April 19, 2021

Exactly what I needed. Just purchased a JOHNSON EVINRUDE OUTBOARD. Needed to clean the carburetors and had very detailed instructions. Had no problems understanding the step by directions. Glad I purchased the manual and I know it will come in handy again.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Alison - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
Follow Erion D.
Unfollow Erion D.
Share Review
Report Review

Easy to use manual
April 19, 2021

It's an eManualOnline manual and they are all the same. Good enough so you can save yourself money by not going to a shop or breaking parts.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Erion - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

NL
1 review
0 helpful votes
Follow Alison J.
Unfollow Alison J.
Share Review
Report Review

Very good staff!
April 19, 2021

This manual goes over a little bit of everything. Bought this eManualOnline manual for my boyfriend and he absolutely loves it and has learned a lot! I've bought him other service manuals in the past and he says he has learned the most from this ebook.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Alison - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Good customer support
April 19, 2021

Illustrations, were of very good quality, would recommend it for a beginner as you can tell the author really, knows his stuff. With that being said he does have some very good outside the box thinking on certain procedures the kind of stuff you learn in person from the guys you work within the shop that have been turning wrenches for 50 years lol. So for a more seasoned mechanic that can visualize and repair things on his Isuzu Trooper Holden Jackaroo, I would definitely recommend this manual.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Daniel - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Canada
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Nice Manual
April 19, 2021

It's so hard to find information about repairing the Casio Exilim camera because the factory of course keeps their information very close. So I'm very happy to have this manual because then I can repair my own Exilim camera AND SAVE A LOT's money.

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Juan - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Texas
1 review
8 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Bait and Switch
April 19, 2021

Company advertised a "Parts and Repair" manual which I purchased. I received link to a "Flat Rate Labor Schedule" which is only a list of service items and the book times, containing no useful service information whatsoever. Support denied there was a problem, could not or would not correct their error and would not issue a refund. Eventually offered "store credit". I don't want "store credit", I want what I paid for or a refund!

Date of experience: April 19, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Thomas - I'm really sorry about the experience you've had. Can you please kindly private message us with your Case ID or Order number, so I can look into this right away. I look forward to your reply.

Jon
Customer Relations@ eManualOnline

Poland
1 review
0 helpful votes
Follow Hunter Z.
Unfollow Hunter Z.
Share Review
Report Review

A must-have if you plan to do any work on your Audi A8. Knowing the correct torque settings when putting things back together is worth the price alone.

Date of experience: April 18, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Hunter - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
Follow Lewis S.
Unfollow Lewis S.
Share Review
Report Review

This manual is a lifesaver. My Kubota didn't come with a manual and this has everything you could ever ask for. Torque settings, maintenance schedules, instructions for removing every component, etc. I've done a ton of work to my tractor and it wouldn't have been possible without this manual.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Lewis - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Nevada
1 review
0 helpful votes
Follow Georgia S.
Unfollow Georgia S.
Share Review
Report Review

Excellent
April 18, 2021

A must for those DIY folk. Helped me when doing basic maintenance on my Kia Cadzena. Every owner should have a comprehensive shop manual.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Georgia - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Texas
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Excellent value
April 18, 2021

The manual covers all aspects of how cars work, not just engines. It goes into the steering system, powertrain, cooling system, brakes and parking brakes, electrical system, you name it! Each page consists of, generally, statements about the component, its function, and how it interacts with other components to perform its intended function. Overall a very good read.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Mark - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Georgia
1 review
0 helpful votes
Follow Lexus C.
Unfollow Lexus C.
Share Review
Report Review

Great manual
April 18, 2021

I opened the manual and on the very first page I learned something just that quickly. The pictures are well-drawn and the verbiage is very understandable and it really breaks things down. I feel this manual is more for beginners like myself and will help me in repairing my GMC Yukon.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Lexus - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Arizona
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Great manual
April 18, 2021

Excellent information contained in this manual. I know how to use a spanner, but it's very helpful to have torque values for numerous threaded fixings on my Kawasaki Jet Ski PWC. I would have preferred a hard-copy version of the manual, but, for home use, I don't feel the significant added cost of a hardback version is value for money.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi John - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Texas
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

Fabulous
April 18, 2021

"I found several sections of this manual to apply perfectly well to my Alfetta. The detailed mechanical sections pertaining to the gearbox surpassed the Factory Workshop Manual's dis-assembly and re-assembly instructions. A ""must-have"" for the DIY or shade-tree mechanic that wants to maintain his own Alfa Romeo Alfetta"

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Donna - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
2 reviews
0 helpful votes
Follow Jhon S.
Unfollow Jhon S.
Share Review
Report Review

Worth every penny
April 18, 2021

Awesome teaching tool! I was selling car parts (as a second, part-time job) and I picked up this manual to gain a little more knowledge -- and boy, did I ever! Now, I sell cars (and tend to fix my own for the most part), and I owe a majority of my extensive knowledge to this manual. Thanks eManualOnline.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Jhon - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Louisiana
1 review
0 helpful votes
Follow Lucas o.
Unfollow Lucas o.
Share Review
Report Review

Top company
April 18, 2021

Give one to your husband, your wife, your mother, your son, your daughter, your dog, your neighbor, your boss, and anyone else you know! It's an awesome read, and you will be so much better for it and Well done, eManualOnline.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Lucas - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
2 reviews
0 helpful votes
Follow Bonnie E.
Unfollow Bonnie E.
Share Review
Report Review

Amazing manual
April 18, 2021

Although I knew some of the concepts and repairs on my Yamaha Outboard, the manual remains incredibly useful in helping one understand how small engines and systems work. Well worth the money.

Date of experience: April 17, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Bonnie - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Zealand
3 reviews
8 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

I purchased a workshop manual for a Honda Stream 2001. The product description claims the file format is PDF and the computer requirements are Adobe PDF Reader and winzip.
However the only file I am provided to download is an OVA file which requires VirtualBOX to be downloaded & installed. VirtualBox also requires access to the network.
I purchased this product believing I would have a PDF copy, PDF files can be viewed on almost every device and can also be printed. OVA files can only be viewed on a computer, Linux, Apple or Windows, they cannot be printed or viewed on a mobile device.
I have contacted customer support but customer support and asked for either a PDF copy or a refund. They have offered to setup the VirtualBox Network for me but that is not what I paid for and does not have the functionality I would have with a PDF and that I require. They have not even addressed my request for a refund.
Avoid purchasing from this company, their product description is not accurate, their customer support is lacking and they refuse to honor the sales agreement.

Date of experience: April 12, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi James - I'm sorry you're not happy with your recent purchase and experience.

I have reviewed your case with our support team. I'm not quiet sure how you were expecting a PDF when the manual you've purchased is this: https://www.emanualonline.com/cars/honda/stream/honda-stream-workshop-manual-emo-529.html - Please reference this against your payment and order confirmation email. The screen shot your showing is of different product - to which we have admitted there is an error but this is not the product you ordered, to further add which is also a. OVA file. May be you could do a screen grab of the entire screen with the URL, file type, and also the cost of the manual?

https://www.emanualonline.com/cars/honda/stream/honda-stream-workshop-manual-emo-529.html - It does not state on this product description you're purchasing a PDF. It clearly states you're purchasing a. OVA file. We do not have in PDF version in our library. To also add YES you can print via the VM.

So I think it's unfair that you give us a 1 star review based off the mistake YOU made. We're always happy to replace for another manual or offer store credit, and on many occasions we offer full refunds (at management discretion), but the fact you're not prepare to admit that you are in the wrong. Our position remains the same with replacement or store credit and I'm afraid we won't be offering a refund.

Jon
Customer Relations@ eManualOnline

Washington
1 review
0 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

Totally worth
March 28, 2021

Emanualonline is the best for gaining knowledge about reparing your Vehicle. It gives you full detailed information about how to proceed. I personally recommend to all who are interesting in getting knowledge about the reparing.

Date of experience: March 28, 2021
Jonathan T. — eManual Online Rep
over a year old

Hi Matthew - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

From the business

We supply workshop manuals for DOWNLOAD, which are a series of practical repair manuals and service manuals, which are the same essential industry standard software as used by the dealerships around the world, covering repairs, service schedules, maint...


emanualonline.com
Wilmington, DE, United States