The company faces significant criticism regarding its dating service, with numerous customers expressing dissatisfaction over the prevalence of fake profiles and scams. Many users report that the matching algorithm fails to align with their preferences, leading to irrelevant connections. Additionally, complaints about poor customer service and inflexible cancellation policies are common, with users feeling trapped by their subscriptions. While some reviews acknowledge initial positive experiences, the overwhelming sentiment reflects frustration and a sense of being misled, indicating a need for improved transparency and user safety measures to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I haven't found anyone who I would remotely consider elite. I am not a perfectionist, but the site's name and prices presuppose a good choice, which they don't have. It's the matter of searching for your life partner in the right place. Elitesingles is definitely not the right place so I recommend to avoid this money drain.
Terrible site. Expensive and not for professional people. Worst of all, I corresponded with a scammer that goes by the name of Raymond Beasley. He asked for money in two weeks, reported to the FBI. Photos that scammer is using below
Avoid these people at all costs! They are borderline scamming people. They will auto renew your subscription without letting you know. When you tell them they say tough luck. They even go to the extent of sending you harassment emails. Cowboys!
I paid for a 6 month subscription. It gave me full access to everything,it gave me the option to stop auto with withdraw so I did, I didn't wanna automatically renew to charge my card once my subscription was done. Once I did that,it cut me off full advantages of the site. $106.00 Waisted, that is a bad site. Lots of fake profiles.
Fake accounts are a problem many places but this site is choking with them. The site does take down some accounts, sure. Obvious ones such as those with email addresses in the user name, and those that probably many people complain about after interacting with certainly 'dating actors' likely in some sweatshop unable to answer even slightly complex questions about themselves, where they live, and so on.
However, there are many more profiles which are either auto-generated or written by non-native English speakers that use odd language/sentence structure/words to answer their questionnaires. There's a pattern to them. For these accounts, usually only with one photo (but not always), I suspect the could be created by the company itself to give the impression of a large user base. These profiles don't seem to ever be taken down.
The problem besides risk of fraud from these actors is the complete waste of time and difficulty finding an actual human who might be your match.
This site either needs much better user screening before creating an account, or the company to simply be honest and stop creating/endorsing these passive 'fake accounts' to pump up their user numbers.
As it is - DO NOT WASTE YOUR TIME.
Really poor offer, no matches, limited amount of members and terrible customer service. Yo need to cancel the membership 7 days prior to deadline which you don't see it anywhere, probably hidden in their long terms and condition notes and charged for a second month fees when I canceled 2 days prior to deadline.
Don't waste your time and money on this dreadful website.
This company STOLE $67 from me buy charging me 3 months of subscription and deleting my profile right after but NEVER refunded and they keep lying to my face through emails saying they "cancelled" the payment but I was charged and never refunded! I will go for justice until the end of my days!
Just completed my 6-month subscription. What a WASTE! Most women are profile grazers - look at my profile, sometimes multiple times a day, no comments or hello's. Then there is ghosting... The potential matches I received were 30 to 100+ miles away... I asked for 10 miles radius. Apparently, the algorithms they use don't understand 10 miles. Way too many profiles without pictures. Yes, pictures are the 'outside' and only a start but about 40% of the profiles have no pictures and skimpy profiles. It was very difficult to cancel and delete my profile. Their website points out the simple steps but the steps don't exist on the my Account profile tab. Bumble and Hinge work better for me. The profiles and people are real. BUYER BEWARE...
To call this website Elite is a lie. The men here are the opposite of elite. Many don't even have an associate's degree. They are the most unattractive bunch of people I've seen on any website.
No customer service: no email, no form, no phone number. Matches were awful and outside my parameters.
This site is almost dead. They took to misleading their customers by offering fake matches. All my matches were either inappropriate or outdated or unresponsive. Anyway I switched to
J4Dream.com
And it took me just three months to find my potential match. She agreed to visit me first because she's from another country. But this is not a problem for me. Our mentalities are close. She is from Ukraine. The women are very beautiful there and they have traditional family values and for most of them a slight age difference is not a problem. American women are totally different. I think our women tend to be more materialistic. I'm not talking about everyone but this is just a general tendency. That is why I really like the idea of marrying a girl from Ukraine. The big plus is that most of them learn English at school and the ones that are in their thirties usually speak good English. Anyway I think there is nothing to do on EliteSingles. I left it with no regret and I don't recommend it to anyone.
This site is full of scammers and fake profiles. I get emails from their security team daily saying they are investigating xxx profile. They need to do better screening when profiles are created. For the cost of this site, you would think they can do better
I was getting nowhere, having used their so-called services, so I wanted to cancel out. I hadn't realized that they automatically renew, and deduct your account. Because I was a few days late in canceling, they would not refund my money, so I'm now paying for a year I do not want and am not using. If I could give them zero stars, I would. I do not recommend under any circumstances. Avoid them!
I paid, luckily a month for this, and this is not a dating site for people in their 30's. There is hardly any one on here, there is no way to search for men, etc. The cancellation process is bull$#*!! They say you can cancel after 3 days which isn't true because I tried canceling day 2 and they didn't not respond until day 5 so they would not cancel it!
I've been on Elite Singles for six months. It is an awful site. A conglomeration of more than one site. There are many so fake profiles that it is hard to tell what is even close to being real. My subscription expires this month and I would NEVER RENEW even if they gave it to me for free. The absolute worst dating site ever.
I rarely would take the time to ever write such a negative review. However, it is imperative that users are aware and forewarned as investing time and money into dating apps is a commitment especially when there are so many options. To preface this, I have previously used match and met multiple interesting, honest, and well intentioned people and successfully also found someone with whom I was in a relationship for quite some time. Recently, after being single again, I foolishly decided to give this platform a try. In the last six months, I have also been on Bumble and met several promising and, more importantly, REAL people. Literally, every single person I have met on Elite Singles has been a fraud or a fake. I literally have not met one actual person in six months. Every single person has been seemingly very attractive and very eager to get in touch, but then will only get in touch through WhatsApp, and never through their direct cell phone. Furthermore, they will immediately start asking questions about work, and within a few days, their profile picture seems to change completely, often from an attractive woman to some random male. That is usually followed by a warning email from Elite Singles about possible fraudulent activity and not to maintain contact with that person. Literally every single interaction I have had on that website is followed by a security warning. I had no such problems on match or bumble but I can't even say it's happened once in a while on this platform. It is literally 100% of every interaction I've had. They all seem to be European and involved in some kind of scam and the company I believe is based in Europe as well as every single one if it's fake members claims to be a recent immigrant from Europe, and then proceeds to ask personal questions through WhatsApp, only followed by profile picture changes as mentioned above. It is almost impossible to get through to the company to request a refund, and it was a complete rip off, complete waste of my time, exploitation of my money, and repeated security warnings every single time. Truly needs to be investigated and I believe the entire company is completely fraudulent.
Customer services is lax. Your daily matches are weird. They don't respect your search criteria. They don't care if you like it or not. They'll automatically charge you anyway and try to steal your money. I must admit it was a mistake to join Elitesingles. I didn't meet any woman who would fit my search criteria. I've had enough of experiments with my money and heart.
You can't just search through all the profiles. You only get to see the ones they send you. They pay no attention to what you are looking for. You only see profiles of other who have paid not the ones who made profiles without paying. Worst money ever spent.
Answer: I've used E-harmony and many other American sites, I was disappointed and frustrated over a huge amount of scammers and a miserable amount of real profiles. European sites like https://j4l.com/402007 Are so much better! They ferret out scammers and there are no fake profiles. Ladies are much more high-end, calssy and sociable. It's a paradise compared to E-harmony!
Answer: I wish I could help you. I've been using the contact feature on their website and I have had a few responses (template style emails) but am not getting what I want---a refund. Elite singles HQ is in Germany. I feel like I am peeing into the wind with them but we have to keep trying! Infuriating, isn't it?
Answer: I want to know how to get my messages? I also want to know how to contact your office?__-+---__-+--- Lyft is a transportation network company that offers rideshare services to people through their mobile app. The Lyft app provides users with an easy and efficient way to get from one place to another. When you request a ride to your destination, you are provided with an estimated time of pick and
Answer: No, they will give you a run around, but no refunds.
Answer: I've tried to reach customer service, should't there be a phone number?!
EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!